[nsp] Catalyst6509 GE interface hang without any indication
Jared Mauch
jared at puck.nether.net
Tue May 25 09:40:08 EDT 2004
Did you see your input queue stuck on the interface?
eg:
Input queue: 76/75/0/152 (size/max/drops/flushes)
- Jared
On Tue, May 25, 2004 at 04:06:31PM +0300, Hani Mustafa wrote:
> Joe,
>
> Try the "show errdisable detect" command, and see if there's any reason for the interfaces to go in the errdisable state.
>
> ~Hani Mustafa
>
> * Joe Shen <jshen at christmas.9966.org> [2004-05-25 16:02:24 +0800]:
>
> > Hi,
> >
> >
> > We are using a Catalyst6509 as distribution layer switch which is
> > connected to M160 by GE interface( OSPF run on both side)..
> >
> > Yesterday we noticed that no traffic occur on that GE link at some
> > special time.
> > When trying to "ping" the other side on either platform, no responds
> > got.
> > But, on either M160 or Catalyst6509 "sh interface"
> > showed no errors information. When checking syslog, there is no error
> > record either.
> >
> > We also checked the configuration record for both system, and found
> > there is no modification in configuration at the time when
> > link load becomes zero.
> >
> > As last resort, we solved this problem by "shutdown" GE VLAN interface
> > on Catalyst6509, and "no shut" consequently, then everything
> > come up.
> >
> > But, today another Catalyst6509 of our system hanged on its uplink GE.
> > We have to restarted the box to solve. Different from the catalyst6509
> > hanged yesterday, this catalyst6509 have netflow-export enabled for
> > month. ( I included the detailed info at the end )
> >
> > I tried hard to find out the reason but can't find any information
> > related on Cisco's site.
> >
> >
> >
> > Is there anybody could do me a favor to do some help?
> >
> > Each word will be highly appreciated.
> >
> >
> > regards
> >
> > Joe Shen
> >
> >
> > ///////////////////////////////////////////////// info for the first
> > Catalyst ////////////////////////////////////
> >
> > 6509C-SUP-hz> sh ver
> >
> >
> > WARNING: This product contains cryptographic features and is subject to
> > United
> > States and local country laws governing import, export, transfer and
> > use.
> > Delivery of Cisco cryptographic products does not imply third-party
> > authority
> > to import, export, distribute or use encryption. Importers, exporters,
> > distributors and users are responsible for compliance with U.S. and
> > local
> > country laws. By using this product you agree to comply with applicable
> > laws and regulations. If you are unable to comply with U.S. and local
> > laws,
> > return this product immediately.
> >
> >
> > WS-C6509-NEB Software, Version NmpSW: 7.6(1)
> > Copyright (c) 1995-2003 by Cisco Systems
> > NMP S/W compiled on Apr 16 2003, 18:33:31
> >
> > System Bootstrap Version: 7.1(1)
> > System Boot Image File is 'bootflash:cat6000-sup2k9.7-6-1.bin'
> > System Configuration register is 0x102
> >
> > Hardware Version: 3.0 Model: WS-C6509-NEB Serial #: TBM07201366
> >
> > PS1 Module: WS-CDC-1300W Serial #: SON07221E2W
> > PS2 Module: WS-CDC-1300W Serial #: SON07221E25
> >
> > Mod Port Model Serial # Versions
> > --- ---- ------------------- -----------
> > --------------------------------------
> > 1 2 WS-X6K-SUP2-2GE SAL0725F92G Hw : 4.2
> > Fw : 7.1(1)
> > Fw1: 6.1(3)
> > Sw : 7.6(1)
> > Sw1: 7.6(1)
> > WS-X6K-SUP2-2GE SAL0725F92G Hw : 4.2
> > Sw :
> > 2 2 WS-X6K-SUP2-2GE SAL0725F90A Hw : 4.2
> > Fw : 7.1(1)
> > Fw1: 6.1(3)
> > Sw : 7.6(1)
> > Sw1: 7.6(1)
> > WS-X6K-SUP2-2GE SAL0725F90A Hw : 4.2
> > Sw :
> > 4 48 WS-X6148-RJ-45 SAL0723ELCS Hw : 1.3
> > Fw : 5.4(2)
> > Sw : 7.6(1)
> > 5 48 WS-X6148-RJ-45 SAL0723ELEG Hw : 1.3
> > Fw : 5.4(2)
> > Sw : 7.6(1)
> > 15 1 WS-F6K-MSFC2 SAL0723ENQ9 Hw : 2.5
> > Fw : 12.1(13)E7
> > Sw : 12.1(13)E7
> > 16 1 WS-F6K-MSFC2 SAL0723ENPQ Hw : 2.5
> > Fw : 12.1(13)E7
> > Sw : 12.1(13)E7
> >
> > DRAM FLASH NVRAM
> > Module Total Used Free Total Used Free Total Used Free
> > ------ ------- ------- ------- ------- ------- ------- ----- ----- -----
> > 2 131072K 67144K 63928K 32768K 9043K 23725K 512K 296K 216K
> >
> > Uptime is 260 days, 0 hour, 23 minutes
> > 6509C-SUP-hz>
> >
> >
> >
> > 6509C-msfc-hz>sh hard
> > Cisco Internetwork Operating System Software
> > IOS (tm) MSFC2 Software (C6MSFC2-PO3SV-M), Version 12.1(13)E7, EARLY
> > DEPLOYMENT RELEASE SOFTWARE (fc2)
> > TAC Support: http://www.cisco.com/tac
> > Copyright (c) 1986-2003 by cisco Systems, Inc.
> > Compiled Fri 20-Jun-03 09:24 by hqluong
> > Image text-base: 0x40008C00, data-base: 0x419D8000
> >
> > ROM: System Bootstrap, Version 12.1(11r)E1, RELEASE SOFTWARE (fc1)
> > BOOTLDR: MSFC2 Software (C6MSFC2-BOOT-M), Version 12.1(8a)EX, EARLY
> > DEPLOYMENT RELEASE SOFTWARE (fc1)
> >
> > idc6509C-msfc-hz uptime is 37 weeks, 1 day, 31 minutes
> > System returned to ROM by power-on
> > System restarted at 15:26:41 RPC Mon Sep 8 2003
> > Running default software
> >
> > cisco Cat6k-MSFC2 (R7000) processor with 114688K/16384K bytes of memory.
> > Processor board ID SAL0723ENPQ
> > R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3
> > Cache
> > Last reset from power-on
> > X.25 software, Version 3.0.0.
> > Bridging software.
> > 16 Virtual Ethernet/IEEE 802.3 interface(s)
> > 509K bytes of non-volatile configuration memory.
> >
> > 32768K bytes of Flash internal SIMM (Sector size 512K).
> > Configuration register is 0x2102
> >
> > 6509C-msfc-hz>
> >
> > ////////////////////////////////////////////////////////////////////////
> >
> > _______________________________________________
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--
Jared Mauch | pgp key available via finger from jared at puck.nether.net
clue++; | http://puck.nether.net/~jared/ My statements are only mine.
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