[nsp] Catalyst6509 GE interface hang without any indication
Hani Mustafa
hani.mustafa at noorgroup.net
Tue May 25 09:06:31 EDT 2004
Joe,
Try the "show errdisable detect" command, and see if there's any reason for the interfaces to go in the errdisable state.
~Hani Mustafa
* Joe Shen <jshen at christmas.9966.org> [2004-05-25 16:02:24 +0800]:
> Hi,
>
>
> We are using a Catalyst6509 as distribution layer switch which is
> connected to M160 by GE interface( OSPF run on both side)..
>
> Yesterday we noticed that no traffic occur on that GE link at some
> special time.
> When trying to "ping" the other side on either platform, no responds
> got.
> But, on either M160 or Catalyst6509 "sh interface"
> showed no errors information. When checking syslog, there is no error
> record either.
>
> We also checked the configuration record for both system, and found
> there is no modification in configuration at the time when
> link load becomes zero.
>
> As last resort, we solved this problem by "shutdown" GE VLAN interface
> on Catalyst6509, and "no shut" consequently, then everything
> come up.
>
> But, today another Catalyst6509 of our system hanged on its uplink GE.
> We have to restarted the box to solve. Different from the catalyst6509
> hanged yesterday, this catalyst6509 have netflow-export enabled for
> month. ( I included the detailed info at the end )
>
> I tried hard to find out the reason but can't find any information
> related on Cisco's site.
>
>
>
> Is there anybody could do me a favor to do some help?
>
> Each word will be highly appreciated.
>
>
> regards
>
> Joe Shen
>
>
> ///////////////////////////////////////////////// info for the first
> Catalyst ////////////////////////////////////
>
> 6509C-SUP-hz> sh ver
>
>
> WARNING: This product contains cryptographic features and is subject to
> United
> States and local country laws governing import, export, transfer and
> use.
> Delivery of Cisco cryptographic products does not imply third-party
> authority
> to import, export, distribute or use encryption. Importers, exporters,
> distributors and users are responsible for compliance with U.S. and
> local
> country laws. By using this product you agree to comply with applicable
> laws and regulations. If you are unable to comply with U.S. and local
> laws,
> return this product immediately.
>
>
> WS-C6509-NEB Software, Version NmpSW: 7.6(1)
> Copyright (c) 1995-2003 by Cisco Systems
> NMP S/W compiled on Apr 16 2003, 18:33:31
>
> System Bootstrap Version: 7.1(1)
> System Boot Image File is 'bootflash:cat6000-sup2k9.7-6-1.bin'
> System Configuration register is 0x102
>
> Hardware Version: 3.0 Model: WS-C6509-NEB Serial #: TBM07201366
>
> PS1 Module: WS-CDC-1300W Serial #: SON07221E2W
> PS2 Module: WS-CDC-1300W Serial #: SON07221E25
>
> Mod Port Model Serial # Versions
> --- ---- ------------------- -----------
> --------------------------------------
> 1 2 WS-X6K-SUP2-2GE SAL0725F92G Hw : 4.2
> Fw : 7.1(1)
> Fw1: 6.1(3)
> Sw : 7.6(1)
> Sw1: 7.6(1)
> WS-X6K-SUP2-2GE SAL0725F92G Hw : 4.2
> Sw :
> 2 2 WS-X6K-SUP2-2GE SAL0725F90A Hw : 4.2
> Fw : 7.1(1)
> Fw1: 6.1(3)
> Sw : 7.6(1)
> Sw1: 7.6(1)
> WS-X6K-SUP2-2GE SAL0725F90A Hw : 4.2
> Sw :
> 4 48 WS-X6148-RJ-45 SAL0723ELCS Hw : 1.3
> Fw : 5.4(2)
> Sw : 7.6(1)
> 5 48 WS-X6148-RJ-45 SAL0723ELEG Hw : 1.3
> Fw : 5.4(2)
> Sw : 7.6(1)
> 15 1 WS-F6K-MSFC2 SAL0723ENQ9 Hw : 2.5
> Fw : 12.1(13)E7
> Sw : 12.1(13)E7
> 16 1 WS-F6K-MSFC2 SAL0723ENPQ Hw : 2.5
> Fw : 12.1(13)E7
> Sw : 12.1(13)E7
>
> DRAM FLASH NVRAM
> Module Total Used Free Total Used Free Total Used Free
> ------ ------- ------- ------- ------- ------- ------- ----- ----- -----
> 2 131072K 67144K 63928K 32768K 9043K 23725K 512K 296K 216K
>
> Uptime is 260 days, 0 hour, 23 minutes
> 6509C-SUP-hz>
>
>
>
> 6509C-msfc-hz>sh hard
> Cisco Internetwork Operating System Software
> IOS (tm) MSFC2 Software (C6MSFC2-PO3SV-M), Version 12.1(13)E7, EARLY
> DEPLOYMENT RELEASE SOFTWARE (fc2)
> TAC Support: http://www.cisco.com/tac
> Copyright (c) 1986-2003 by cisco Systems, Inc.
> Compiled Fri 20-Jun-03 09:24 by hqluong
> Image text-base: 0x40008C00, data-base: 0x419D8000
>
> ROM: System Bootstrap, Version 12.1(11r)E1, RELEASE SOFTWARE (fc1)
> BOOTLDR: MSFC2 Software (C6MSFC2-BOOT-M), Version 12.1(8a)EX, EARLY
> DEPLOYMENT RELEASE SOFTWARE (fc1)
>
> idc6509C-msfc-hz uptime is 37 weeks, 1 day, 31 minutes
> System returned to ROM by power-on
> System restarted at 15:26:41 RPC Mon Sep 8 2003
> Running default software
>
> cisco Cat6k-MSFC2 (R7000) processor with 114688K/16384K bytes of memory.
> Processor board ID SAL0723ENPQ
> R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3
> Cache
> Last reset from power-on
> X.25 software, Version 3.0.0.
> Bridging software.
> 16 Virtual Ethernet/IEEE 802.3 interface(s)
> 509K bytes of non-volatile configuration memory.
>
> 32768K bytes of Flash internal SIMM (Sector size 512K).
> Configuration register is 0x2102
>
> 6509C-msfc-hz>
>
> ////////////////////////////////////////////////////////////////////////
>
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