[c-nsp] Cisco cards failing

Neil J. McRae neil at COLT.NET
Tue Sep 21 09:09:36 EDT 2004


Chris,
You could ask Cisco to take the card back for field testing - 
they can do some testing to see why the card failed. If you
have a number that have failed in the same box it might point
to a problem with the box.
Neil 

> -----Original Message-----
> From: cisco-nsp-bounces at puck.nether.net 
> [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Chris Roberts
> Sent: 21 September 2004 11:36
> To: cisco-nsp at puck.nether.net
> Subject: [c-nsp] Cisco cards failing
> 
> Heya,
> 
>  
> 
> We've recently lost about 6 GEIP+ cards in our 7507/7513s and 
> now one PA-GE in our 7204VXRs. I've checked the usual - 
> environmentals, heat, etc. One router is particularly bad 
> having lost 3 cards (all to memory parity errors or PMA PCI 
> Bus Retries, which the TAC tell me is also a symptom of a 
> memory fault), however these are in 5 routers, across two 
> sites. They were all purchased about the same time (3 years 
> ago), and we've not been notified of a recall on these cards. 
> Apparently all of these cards used to be at one single site, 
> which did have a heat problem a long time ago (1 year+), 
> although none of our kit was seriously affected.
> 
> Power was the other consideration we had, but this is 
> obviously very hard for us to test I believe (we don't own 
> the colo center).  Obviously heat damage can shorten the life 
> of transistors, but I find it hard to believe that a heat 
> issue 1 year ago would cause all of these cards to start 
> going at exactly the same time.
> 
> 
> Anyone else had any experiences like this, and got any 
> useful/anecdotal ideas?
> 
> Cheers,
> 
> Chris.
> 
> 
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