[c-nsp] Re: Cisco 7513 GEIP VIP4-80 crash

Ganbold ganbold at micom.mng.net
Wed Aug 24 21:33:31 EDT 2005


At 01:05 PM 8/24/2005, you wrote:
>Usually have to take the full log from the RSP and
>VIP and try to compare it to this:
>
>
>http://www.cisco.com/en/US/products/hw/modules/ps2643/products_tech_note09186a0080094b15.shtml#ParityErrors



"Parity Error from CyBus

When a VIP downloads from the MEMD in the RSP and the following errors are 
seen, this usually indicates another VIP has written bad parity to the 
MEMD, or the MEMD has been corrupted. If the source is from the MEMD and it 
continues, you'll need to replace the RSP. Conversely, if the source of the 
bad parity is another VIP, you should reseat and, if necessary, replace the 
VIP that is writing the bad parity."

As I understand from above, first I will try to remove all other VIP cards 
and reseat it again and test what will happen. Maybe another VIP is causing 
the problem.
Then maybe the last choice is to change RSP.
Could it be a problem of old IOS version? What IOS version do you recommend?

thanks for advice,

Ganbold


>Rodney
>
>On Wed, Aug 24, 2005 at 12:50:24PM +0900, Ganbold wrote:
> > Hi,
> >
> > I'm having trouble with Cisco 7513 GEIP VIP4-80.
> > I attached full log with show diag command.
> >
> > Here is part of the Log:
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 CYASIC Error Interrupt
> > register 0x
> > 8
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3     Parity Error internal 
> to CYA
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 CYASIC Other Interrupt
> > register 0x
> > 80
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3     QE HIGH Priority 
> Interrupt
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3     Unknown CYA oisr bit
> > 0x0000008
> > 0
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3     QE TX HIGH Priority 
> Interrupt
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 CYBUS Error Cmd/Addr
> > 0x8001A08, CY
> > BUS Error Data 0x0
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 MPUIntfc/PacketBus Error 
> register
> > 0x0
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 IOBUS Error Interrupt Status
> > regis
> > ter 0x4
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3     Address/Command Strobe
> > Timeout
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 IOBUS Error Address High 
> 0x1C01
> > Aug 18 18:21:30: %VIP4-80 RM7000-1-MSG: slot3 IOBUS Error Address Low 0xC
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 System reloaded by a fatal
> > hardwar
> > e error
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 caller=0x600E793C
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 System exception: sig=22,
> > code=0x0
> > , context=0x6076FFC8
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 $0 : 00000000, AT : 
> 60700000,
> > v0 :
> >   00000000, v1 : 03791644,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 a0 : 80007D20, a1 : 
> 60689400,
> > a2 :
> >   00000000, a3 : 00000000,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 t0 : 60700000, t1 : 
> 606F9A20,
> > t2 :
> >   00000001, t3 : FFFF00FF,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 t4 : 600E7978, t5 : 
> 000000F8,
> > t6 :
> >   00000000, t7 : 00000000,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 s0 : 608C4C80, s1 : 
> 606F9710,
> > s2 :
> >   80007D50, s3 : 00000000,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 s4 : 00000001, s5 : 
> 00000000,
> > s6 :
> >   60700000, s7 : 00000000,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 t8 : 60730000, t9 : 
> 00000000,
> > k0 :
> >   608B10A0, k1 : 600EAD10,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 gp : 60691140, sp : 
> 80007D18,
> > s8 :
> >   00000000, ra : 602687E0,
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 EPC : 600D3CB0, ErrorEPC :
> > 8000868
> > 0, SREG : 3400FF03
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 Cause 00000000 (Code 0x0)
> > Aug 18 18:21:44: %VIP4-80 RM7000-1-MSG: slot3 Traceback= 600D3CB0 602687E0
> > Aug 18 18:21:45: %DBUS-3-DBUSINTERRSWSET: Slot 3, Internal Error due to 
> VIP
> > crash
> >
> > How can I solve this problem?
> >
> > thanks,
> >
> > Ganbold
> >
> >
> >
> > core1-ub#sh diag
> > Slot 2:
> >         Physical slot 2, ~physical slot 0xD, logical slot 2, CBus 0
> >         Microcode Status 0x4
> >         Master Enable, LED, WCS Loaded
> >         Board is analyzed
> >         Pending I/O Status: None
> >         EEPROM format version 1
> >         VIP4-80 RM7000 controller, HW rev 2.01, board revision A0
> >         Serial number: 18627568  Part number: 73-3143-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 22 02 01 01 1C 3B F0 49 0C 47 03 00 00 00 00
> >           0x30: 50 05 35 00 00 00 00 00 00 00 00 00 00 00 00 00
> >
> >         Slot database information:
> >         Flags: 0x4      Insertion time: 0x4378 (2w4d ago)
> >
> >         Controller Memory Size: 64 MBytes DRAM, 65536 KBytes SRAM
> >
> >         PA Bay 0 Information:
> >                 Gigabit-Ethernet PA(Dual-Wide), 1 ports
> >                 EEPROM format version 4
> >                 HW rev 0.02, Board revision A0
> >                 Serial number: FAA04470A4Z  Part number: 73-4520-03
> >
> >         --Boot log begin--
> >
> > Cisco Internetwork Operating System Software
> > IOS (tm) VIP Software (SVIP-DW-M), Version 12.1(5a)E1, EARLY DEPLOYMENT 
> RELEASE
> > SOFTWARE (fc1)
> > Copyright (c) 1986-2000 by cisco Systems, Inc.
> > Compiled Tue 26-Dec-00 23:01 by eaarmas
> > Image text-base: 0x60010940, data-base: 0x60360000
> >
> >
> >         --Boot log end--
> >
> > Slot 3:
> >         Physical slot 3, ~physical slot 0xC, logical slot 3, CBus 0
> >         Microcode Status 0x4
> >         Master Enable, LED, WCS Loaded
> >         Board is analyzed
> >         Pending I/O Status: None
> >         EEPROM format version 1
> >         VIP4-80 RM7000 controller, HW rev 2.01, board revision A0
> >         Serial number: 18524672  Part number: 73-3143-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 22 02 01 01 1A AA 00 49 0C 47 03 00 00 00 00
> >           0x30: 50 05 35 00 00 00 00 00 00 00 00 00 00 00 00 00
> >
> >         Slot database information:
> >         Flags: 0x4      Insertion time: 0x4378 (2w4d ago)
> >
> >         Controller Memory Size: 64 MBytes DRAM, 65536 KBytes SRAM
> >
> >         PA Bay 1 Information:
> >                 Fast-Ethernet PA, 1 ports, 100BaseTX-ISL
> >                 EEPROM format version 1
> >                 HW rev 1.04, Board revision B0
> >                 Serial number: 15342699  Part number: 73-2570-02
> >
> >         15 crashes since restart.
> >         Last crash context (Aug 23 2005 14:15:10):
> >         Nevada Error Interrupt Register = 0x1
> >         CYASIC Error Interrupt Register = 0x0
> >         CYASIC Other Interrupt Register = 0x80
> >             QE HIGH Priority Interrupt
> >             Unknown CYA oisr bit 0x00000080
> >             QE TX HIGH Priority Interrupt
> >         CYBUS Error Register = 0x8001A08, PKT Bus Error Register = 0x0
> >         $0 : 00000000, AT : 60690000, v0 : 00000000, v1 : 00EBD248
> >         a0 : 80007D20, a1 : 60689400, a2 : 00000000, a3 : 00000000
> >         t0 : 3400E101, t1 : 3400FF03, t2 : FFFFE1FD, t3 : 3400FF02
> >         t4 : 600E7978, t5 : 000000F8, t6 : 00000000, t7 : 00000000
> >         s0 : 608C4C80, s1 : 606F9710, s2 : 80007D50, s3 : 00000000
> >         s4 : 00000001, s5 : 00000000, s6 : 60700000, s7 : 00000000
> >         t8 : 60730000, t9 : 00000000, k0 : 00000000, k1 : 00000000
> >         gp : 60691140, sp : 6076B500, s8 : 00000000, ra : 602687E0
> >         EPC : 600E76F4, ErrorEPC : 80008680, SREG : 3400E103
> >         Cause 00000800 (Code 0x0): Interrupt exception
> >         Traceback= 0x600E76F4 0x602687E0
> >
> >
> >         --Boot log begin--
> >
> > Cisco Internetwork Operating System Software
> > IOS (tm) VIP Software (SVIP-DW-M), Version 12.1(5a)E1, EARLY DEPLOYMENT 
> RELEASE
> > SOFTWARE (fc1)
> > Copyright (c) 1986-2000 by cisco Systems, Inc.
> > Compiled Tue 26-Dec-00 23:01 by eaarmas
> > Image text-base: 0x60010940, data-base: 0x60360000
> >
> >
> >         --Boot log end--
> >
> > Slot 5:
> >         Physical slot 5, ~physical slot 0xA, logical slot 5, CBus 0
> >         Microcode Status 0x4
> >         Master Enable, LED, WCS Loaded
> >         Board is analyzed
> >         Pending I/O Status: None
> >         EEPROM format version 1
> >         VIP4-80 RM7000 controller, HW rev 2.01, board revision A0
> >         Serial number: 18546635  Part number: 73-3143-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 22 02 01 01 1A FF CB 49 0C 47 03 00 00 00 00
> >           0x30: 50 05 35 00 00 00 00 00 00 00 00 00 00 00 00 00
> >
> >         Slot database information:
> >         Flags: 0x4      Insertion time: 0x4378 (2w4d ago)
> >
> >         Controller Memory Size: 128 MBytes DRAM, 65536 KBytes SRAM
> >
> >         PA Bay 0 Information:
> >                 Fast-Ethernet PA, 1 ports, 100BaseTX-ISL
> >                 EEPROM format version 1
> >                 HW rev 1.04, Board revision B0
> >                 Serial number: 23580929  Part number: 73-1688-05
> >
> >         PA Bay 1 Information:
> >                 Fast-Ethernet PA, 1 ports, 100BaseTX-ISL
> >                 EEPROM format version 1
> >                 HW rev 1.04, Board revision B0
> >                 Serial number: 23298720  Part number: 73-1688-05
> >
> >         --Boot log begin--
> >
> > Cisco Internetwork Operating System Software
> > IOS (tm) VIP Software (SVIP-DW-M), Version 12.1(5a)E1, EARLY DEPLOYMENT 
> RELEASE
> > SOFTWARE (fc1)
> > Copyright (c) 1986-2000 by cisco Systems, Inc.
> > Compiled Tue 26-Dec-00 23:01 by eaarmas
> > Image text-base: 0x60010940, data-base: 0x60360000
> >
> >
> >         --Boot log end--
> >
> > Slot 6:
> >         EEPROM format version 1
> >         Route/Switch Processor 8, HW rev 1.03, board revision A0
> >         Serial number: 20752235  Part number: 73-4221-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 24 01 03 01 3C A7 6B 49 10 7D 03 00 00 00 00
> >           0x30: 50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
> > Slot 7:
> >         EEPROM format version 1
> >         Route/Switch Processor 8, HW rev 1.03, board revision A0
> >         Serial number: 23998163  Part number: 73-4221-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 24 01 03 01 6E 2E D3 49 10 7D 03 00 00 00 00
> >           0x30: 50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
> > Slot 9:
> >         Physical slot 9, ~physical slot 0x6, logical slot 9, CBus 0
> >         Microcode Status 0x4
> >         Master Enable, LED, WCS Loaded
> >         Board is analyzed
> >         Pending I/O Status: None
> >         EEPROM format version 1
> >         VIP4-80 RM7000 controller, HW rev 2.01, board revision A0
> >         Serial number: 18629473  Part number: 73-3143-03
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board; 7500 compatible
> >
> >         EEPROM contents (hex):
> >           0x20: 01 22 02 01 01 1C 43 61 49 0C 47 03 00 00 00 00
> >           0x30: 50 05 35 00 00 00 00 00 00 00 00 00 00 00 00 00
> >
> >         Slot database information:
> >         Flags: 0x4      Insertion time: 0x4378 (2w4d ago)
> >
> >         Controller Memory Size: 64 MBytes DRAM, 65536 KBytes SRAM
> >
> >         PA Bay 0 Information:
> >                 Gigabit-Ethernet PA(Dual-Wide), 1 ports
> >                 EEPROM format version 4
> >                 HW rev 0.02, Board revision A0
> >                 Serial number: FAA04510AF4  Part number: 73-4520-03
> >
> >         --Boot log begin--
> >
> > Cisco Internetwork Operating System Software
> > IOS (tm) VIP Software (SVIP-DW-M), Version 12.1(5a)E1, EARLY DEPLOYMENT 
> RELEASE
> > SOFTWARE (fc1)
> > Copyright (c) 1986-2000 by cisco Systems, Inc.
> > Compiled Tue 26-Dec-00 23:01 by eaarmas
> > Image text-base: 0x60010940, data-base: 0x60360000
> >
> >
> >         --Boot log end--
> >
> > Slot 31 (virtual):
> >         EEPROM format version 1
> >         Chassis Interface, HW rev 1.01, board revision D0
> >         Serial number: 23514233  Part number: 73-1306-02
> >         Test history: 0x00        RMA number: 00-00-00
> >         Flags: cisco 7000 board
> >
> >         EEPROM contents (hex):
> >           0x20: 01 10 01 01 01 66 CC 79 49 05 1A 02 00 00 00 00
> >           0x30: 68 00 00 00 FF 00 00 00 00 00 00 00 00 00 00 00


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