[c-nsp] 7206VXR crashing every day

Rodney Dunn rodunn at cisco.com
Tue Dec 13 09:11:59 EST 2005


Some piece of bad hardware in the box.

Error interrupts are usually from a bad piece of hardware
and PMPE's are parity problems.

Rodney

On Tue, Dec 13, 2005 at 10:12:57AM +0100, Vincent De Keyzer wrote:
> Hello,
> 
>  
> 
> we have a 7206VXR recently installed (luckily not in production yet) that
> crashes almost nightly.
> 
>  
> 
> Yesterday morning, we found this:
> 
>  
> 
>  GENLBBro71 uptime is 23 hours, 19 minutes
> 
> System returned to ROM by processor memory parity error at PC 0x6174F640,
> address 0x0 at 10:42:12 CET Sun Dec 11 2005
> 
> System restarted at 10:43:47 CET Sun Dec 11 2005
> 
> System image file is "disk0:c7200-p-mz.122-25.S4.bin"
> 
>  
> 
> Cisco 7206VXR (NPE400) processor (revision A) with 491520K/32768K bytes of
> memory.
> 
> Processor board ID 23689715
> 
> R7000 CPU at 350Mhz, Implementation 39, Rev 3.2, 256KB L2 Cache
> 
> 6 slot VXR midplane, Version 2.3
> 
>  
> 
> Last reset from watchdog reset
> 
>  
> 
> and this morning:
> 
>  
> 
> System returned to ROM by error - an Error Interrupt, PC 0x607F55C0 at
> 23:08:23 CET Mon Dec 12 2005
> 
> System restarted at 23:10:06 CET Mon Dec 12 2005
> 
> System image file is "disk0:c7200-p-mz.122-25.S4.bin"
> 
>  
> 
> Cisco 7206VXR (NPE400) processor (revision A) with 491520K/32768K bytes of
> memory.
> 
> Processor board ID 23689715
> 
> R7000 CPU at 350Mhz, Implementation 39, Rev 3.2, 256KB L2 Cache
> 
> 6 slot VXR midplane, Version 2.3
> 
>  
> 
> Last reset from watchdog reset
> 
>  
> 
> It tried the "troubleshooting router crashes" on CCO, and it pointed me to
> the crashinfo file, which I couldn't find; but at the end of "sh stacks" it
> says
> 
>  
> 
> ***************************************************
> 
> ******* Information of Last System Crash **********
> 
> ***************************************************
> 
>  
> 
>  
> 
> The last crashinfo failed to be written.
> 
> Please verify the exception crashinfo configuration
> 
> the filesytem devices, and the free space on the
> 
> filesystem devices.
> 
> Using crashinfo_FAILED.
> 
>  
> 
> %Error opening crashinfo_FAILED (File not found)
> 
>  
> 
> Does anybody know why it couldn't write the crashinfo to bootflash?
> 
>  
> 
> Vincent
> 
>  
> 
> PS: There is a bootflash:
> 
>  
> 
> GENLBBro71#sh file systems | i bootflash
> 
>      3407872        3996     flash     rw   bootflash:
> 
> GENLBBro71#
> 
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