[c-nsp] Rebooting PIX

[Josh Duffek]

You're right in hanging the terminal off the console to catch any
potential crash type activity...other then that there isn't much to do
at this point.

"Sh crash" shows nothing?

josh duffek    network engineer
consultantjd16 at ridemetro.org

> -----Original Message-----
> From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-
> bounces at puck.nether.net] On Behalf Of Mark Taylor
> Sent: Wednesday, February 23, 2005 6:21 AM
> To: cisco-nsp at puck.nether.net
> Subject: [c-nsp] Rebooting PIX
> 
> Hi,
> 
> I've got a Cisco PIX 515 (64Mb RAM) that has started to reboot
randomly
> after being up for between 30 mins and 20 hours. It's been fine for a
> couple
> of years and just started to do this in the last week.
> 
> Yesterday I upgraded to software version 6.3(4) in case it was a
software
> problem, however it has rebooted again since. The device has been
powered
> down/up but that didn't make any difference (although after the power
> cycle
> it survived the longest interval yet before rebooting).
> 
> I'm logging to a syslog server (at warning level), but the logs don't
show
> anything to indicate why it would be rebooting and I've made sure that
> there
> isn't logging to the console. There aren't any interface errors on the
PIX
> or on the switch. The config hasn't changed recently and it's not down
to
> heat or fan failure as I've checked that. I've also made sure the
power
> cables are seated correctly (the site hasn't lost power either).
> 
> As far as I can work out, the particular device could potentially
suffer
> from any of the following field notices, however I'm not convinced
that
> these are the problem because it's uptime was nearly 2 years before
this
> problem started about a week ago:
> PIX-515 Defective AC Power Supply
> PIX 515 and 506 Hang
> PIX 515 NMI Exception Crash
> 
> I'm just about to leave a PC terminal connected to the console port
and
> log
> it to see if it outputs any console messages before it reboots however
I'm
> now beginning to think that this could be a hardware issue.
> 
> Has anybody got any other suggestions or ways in which I might be able
to
> find the reason that it's rebooting.
> 
> Thanks in advance,
> Mark.
> 
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