[c-nsp] Enhanced Flexwans and Powercycling

[Hank Nussbacher]

At 08:56 AM 25-07-05 -0700, Ian Cox wrote:
>At 09:52 PM 7/23/2005 +0300, Hank Nussbacher wrote:
>>We have a 2 port Enhanced Flexwan (WS-X6582-2PA) that auto-removed itself
>>last night.  We run 12.2(18)SXD4.  Anyone know of any known bug that can
>>cause this?  I have looked at:
>><http://www.cisco.com/en/US/products/hw/switches/ps708/products_field_notice09186a008029c938.shtml>
>>and our Flexwan is *not* listed there.

Cisco has agreed to RMA this eFlexwan along with one that appeared in the 
list on the page above (amazing that Cisco ships eFlexwans on a router 
delivered in May 2005 with bad eFlexwans from a Field Notice that came out 
in Aug 2004)!

Incidentally, that is the 3rd+4th eFlexwans we have had to RMA in 3 months!

-Hank



>What exact PAs are installed? Are there any interfaces that were taking a 
>lot of errors at the time? Interfaces that were admin up and 
>dis-connected? There are several things that could cause high CPU, and the 
>card to not respond to the Supervisor and end up getting reset, identifing 
>the cause of high cpu on the card is the first part. Unfortunately your on 
>the release prior to the being able to monitor the CPUs on FlexWAN via 
>SNMP (That got added in 12.2(18)SXE). So you will need to attach to the 
>card and take a look (attach <slot> <bay> ... 3 x ^c to exit)
>
>
>Ian
>
>
>>  > Jul 22 05:16:09: %OIR-6-REMCARD: Card removed from slot 4, interfaces
>>disabled
>>  > Jul 22 05:16:09: %OIR-6-REMCARD: Card removed from slot 4, interfaces
>>disabled
>>  > Jul 22 05:16:09: %OIR-SP-3-PWRCYCLE: Card in module 4, is being
>>  > power-cycled off (Module not responding to Keep Alive polling)
>>  > Jul 22 05:16:09: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set
>>off
>>  > (Module not responding to Keep Alive polling)
>>  > Jul 22 05:17:03: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/1
>>  > Jul 22 05:17:14: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/0
>>  > Jul 22 05:17:17: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>  > Diagnostics...
>>  > Jul 22 05:17:17: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>  > Jul 22 05:17:18: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>  > Diagnostics...
>>  > Jul 22 05:17:18: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>  > Jul 22 05:17:18: %OIR-SP-6-INSCARD: Card inserted in slot 4, interfaces
>>are
>>  > now online
>>  > Jul 22 05:17:18: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>  > Diagnostics...
>>  > Jul 2205:17:18: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>
>>Thanks,
>>Hank
>>
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