[c-nsp] Enhanced Flexwans and Powercycling

[Ian Cox]

At 05:32 PM 7/27/2005 +0300, Hank Nussbacher wrote:
>At 08:56 AM 25-07-05 -0700, Ian Cox wrote:
>>At 09:52 PM 7/23/2005 +0300, Hank Nussbacher wrote:
>>>We have a 2 port Enhanced Flexwan (WS-X6582-2PA) that auto-removed itself
>>>last night.  We run 12.2(18)SXD4.  Anyone know of any known bug that can
>>>cause this?  I have looked at:
>>><http://www.cisco.com/en/US/products/hw/switches/ps708/products_field_notice09186a008029c938.shtml>
>>>and our Flexwan is *not* listed there.
>
>Cisco has agreed to RMA this eFlexwan along with one that appeared 
>in the list on the page above (amazing that Cisco ships eFlexwans on 
>a router delivered in May 2005 with bad eFlexwans from a Field 
>Notice that came out in Aug 2004)!
>
>Incidentally, that is the 3rd+4th eFlexwans we have had to RMA in 3 months!

You got a FlexWAN in this serial number range shipped to you in May 
2005? Can you forward me the serial number privately so we can look 
at the history of the card, along with the TAC case number?



Ian


>-Hank
>
>
>
>>What exact PAs are installed? Are there any interfaces that were 
>>taking a lot of errors at the time? Interfaces that were admin up 
>>and dis-connected? There are several things that could cause high 
>>CPU, and the card to not respond to the Supervisor and end up 
>>getting reset, identifing the cause of high cpu on the card is the 
>>first part. Unfortunately your on the release prior to the being 
>>able to monitor the CPUs on FlexWAN via SNMP (That got added in 
>>12.2(18)SXE). So you will need to attach to the card and take a 
>>look (attach <slot> <bay> ... 3 x ^c to exit)
>>
>>
>>Ian
>>
>>
>>>  > Jul 22 05:16:09: %OIR-6-REMCARD: Card removed from slot 4, interfaces
>>>disabled
>>>  > Jul 22 05:16:09: %OIR-6-REMCARD: Card removed from slot 4, interfaces
>>>disabled
>>>  > Jul 22 05:16:09: %OIR-SP-3-PWRCYCLE: Card in module 4, is being
>>>  > power-cycled off (Module not responding to Keep Alive polling)
>>>  > Jul 22 05:16:09: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set
>>>off
>>>  > (Module not responding to Keep Alive polling)
>>>  > Jul 22 05:17:03: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/1
>>>  > Jul 22 05:17:14: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/0
>>>  > Jul 22 05:17:17: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>>  > Diagnostics...
>>>  > Jul 22 05:17:17: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>>  > Jul 22 05:17:18: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>>  > Diagnostics...
>>>  > Jul 22 05:17:18: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>>  > Jul 22 05:17:18: %OIR-SP-6-INSCARD: Card inserted in slot 4, interfaces
>>>are
>>>  > now online
>>>  > Jul 22 05:17:18: %DIAG-SP-6-RUN_COMPLETE: Module 4: Running Complete
>>>  > Diagnostics...
>>>  > Jul 2205:17:18: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
>>>
>>>Thanks,
>>>Hank
>>>
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