[c-nsp] Visible bug IDs and Cisco service requests

[Ted Mittelstaedt]

>-----Original Message-----
>From: cisco-nsp-bounces at puck.nether.net
>[mailto:cisco-nsp-bounces at puck.nether.net]On Behalf Of Bruce Pinsky
>Sent: Tuesday, June 28, 2005 3:51 PM
>To: Clinton Work
>Cc: cisco-nsp at puck.nether.net
>Subject: Re: [c-nsp] Visible bug IDs and Cisco service requests
>
>
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>Clinton Work wrote:
>| I have a case open for a 7206/NPE-G1 that crashed and the 
>issue has been
>| traced to bug CSCdz80661. I asked the case engineer to make 
>the bug visible
>| in the bug tool, but he has refused. Shouldn't customer 
>encountered bugs
>| be make visible on the CCO?
>|
>
>The defect was originally found during development testing and 
>supposedly
>not encountered in released code.  What version are you running that is
>claiming to be seeing this defect?
>

Bruce,

  While insteresting, your not answering his question.  He asked if
customer-encountered bugs should be made visible on COO or not.  IMHO
they should be.  What is your opinion?

Ted