[c-nsp] VIP Crashes

Ed Ravin eravin at panix.com
Sat Aug 19 21:10:48 EDT 2006


On Sat, Aug 19, 2006 at 10:15:25PM +0200, Gert Doering wrote:
[buggy hardware on PA-2FE-TX card]

> One interesting twist of this is that at least some of these PA-2FE-TX
> seem to be non-Cisco-made clones - and that some of the chip programming
> was messed up.  So if you have any sort of warranty on this PA (as 
> opposed to "bought on ebay"), return it to whoever sold it to you.

Much to my surprise, Cisco replaced a 1721 router that I bought on Ebay
a few months ago.  After describing my problem here, I was told it was
buggy hardware.  I opened a TAC case on it, warning them that my contract
didn't cover that router, but they didn't care - once they found the
field notice for the problem, they sent me a replacement router and I
returned the old one.

So call the TAC and send them the router output showing the buggy
hardware revisions.  Assuming your PA-2FE-TX is genuine Cisco hardware,
perhaps they'll replace it for you too.


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