[c-nsp] Inserting 6704 card in 6500 causes reboot?

[Ed Butler]

Sukumar, there is indeed a crashinfo file timestamped at the time of the
reboot. The relevant part from this file seems to be:
==========================================
pid = 24600: (sbin/ios-base), terminated due to signal SIGQUIT, Quit
(Signal from user). Active = Thread 3
==========================================

Gary, I was the one that pushed it in and did so fairly quickly. Not a
great fan of having the moisture sucked out of me so spend as little
time as possible on the data floor.

Regards,

Ed Butler
RapidSwitch Ltd
DDI: 020 7106 0731

RapidSwitch Ltd, 5th Floor, Sovereign House, 227 Marsh Wall, London, E14
9SD

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-----Original Message-----
From: Sukumar Subburayan [mailto:sukumars at cisco.com] 
Sent: 07 December 2006 18:44
To: Ed Butler
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] Inserting 6704 card in 6500 causes reboot?

When you say, the 'router rebooted', do you mean that it just reset
without any crashinfo?

Can you check to see if there are any crashinfo files in the bootflash
with timestamps around the time of the reset?

dir bootflash:
dir sup-bootflash:

sukumar


On Thu, 7 Dec 2006, Ed Butler wrote:

> We inserted (very carefully) a 10gig line card into one of our 
> 6500/Sup720 units today. After inserting the card, the router
rebooted.
> There's nothing in the logs to suggest errors of any kind, the only 
> noticeable thing is that BGP sessions on a separate 6748 card flapped 
> before the reboot.
>
> We are running 12.2(18)SXF5.
>
> Has anyone seen something similar before? The most confusing thing is 
> that we've hot-plugged lots of cards in this unit and other 6500s 
> before without a problem.
>
> Regards,
>
> Ed Butler
> RapidSwitch Ltd
> DDI: 020 7106 0731
>
> RapidSwitch Ltd, 5th Floor, Sovereign House, 227 Marsh Wall, London, 
> E14 9SD
>
> This email message is intended only for the addressee(s) and contains 
> information that may be confidential and/or copyright.  If you are not

> the intended recipient please notify the sender by reply email and 
> immediately delete this email. Use, disclosure or reproduction of this

> email by anyone other than the intended recipient(s) is strictly 
> prohibited. No representation is made that this email or any 
> attachments are free of viruses. Virus scanning is recommended and is 
> the responsibility of the recipient.
>
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