[c-nsp] new tac service request tool

Gert Doering gert at greenie.muc.de
Tue Feb 14 17:28:58 EST 2006


Hi,

the TAC section of www.cisco.com asks me to test a new tac service
request tool, with "improved usability" (starting from here:
http://tools.cisco.com/ServiceRequestTool/create/launch.do )

Now... if I do that, it will popup a window that tells me "you need
to use internet explorer" - and no way to give feedback.

Someone inside Cisco is *really* trying to make the web interface as
unusable as possibly, I think - MSIE has long stopped being the standard
in web browsers, even our Windows users prefer Firefox these days (at least
the tech people).

If there is someone on the list that could forward my strong disappointment
about their "improved usability" to the Web design folks, I'd appreciate
that.

thanks,

gert

-- 
USENET is *not* the non-clickable part of WWW!
                                                           //www.muc.de/~gert/
Gert Doering - Munich, Germany                             gert at greenie.muc.de
fax: +49-89-35655025                        gert at net.informatik.tu-muenchen.de


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