[c-nsp] new tac service request tool

Jason Houx coldiso at coldiso.org
Tue Feb 14 23:06:09 EST 2006


Funny - I already sent a email to my Cisco Rep.  Then I saw this thread 
starting.  I then forwarded it to my REP as well so they don't think I am 
the only one out there who is going to complain about this.


  Jason Houx

    -=== Micro$oft Gives you Windows Unix gives you a home ===-



On Tue, 14 Feb 2006, Everett Dowd wrote:

> Done... The interface isn't really that much better than the old one. They do
> need to make it work for any browser, of course that may require Cisco to use
> yet another version of jvm to make it work...
>
> Everett
>
> --
> I have only two kinds of days: happy and hysterically happy.
>
> Allen J. Lefferdink
>
>
>
>
> -----Original Message-----
> From: cisco-nsp-bounces at puck.nether.net
> [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Gert Doering
> Sent: Tuesday, February 14, 2006 5:29 PM
> To: cisco-nsp at puck.nether.net
> Subject: [c-nsp] new tac service request tool
>
> Hi,
>
> the TAC section of www.cisco.com asks me to test a new tac service
> request tool, with "improved usability" (starting from here:
> http://tools.cisco.com/ServiceRequestTool/create/launch.do )
>
> Now... if I do that, it will popup a window that tells me "you need
> to use internet explorer" - and no way to give feedback.
>
> Someone inside Cisco is *really* trying to make the web interface as
> unusable as possibly, I think - MSIE has long stopped being the standard
> in web browsers, even our Windows users prefer Firefox these days (at least
> the tech people).
>
> If there is someone on the list that could forward my strong disappointment
> about their "improved usability" to the Web design folks, I'd appreciate
> that.
>
> thanks,
>
> gert
>
> -- 
> USENET is *not* the non-clickable part of WWW!
>                                                           //www.muc.de/~gert/
> Gert Doering - Munich, Germany                             gert at greenie.muc.de
> fax: +49-89-35655025                        gert at net.informatik.tu-muenchen.de
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