RV: [c-nsp] new tac service request tool

Justin M. Streiner streiner at cluebyfour.org
Wed Feb 15 10:38:15 EST 2006


On Wed, 15 Feb 2006, John Neiberger wrote:

>> And, John, have you had any answer when you used the "Feedback" link?
> ... I am
>> not sure if anybody is reading our suggestions (at least, not mine
> ;-)
>
> Yes, I did receive a reply. They said that I could also use Netscape if
> I didn't want to use IE. I use Firefox.
>
> As someone else pointed out, it appears to just be the survey tool that
> requires IE because it uses ActiveX. It sounds like the new TAC tool
> itself does not require IE.

Of course the results Cisco ends up getting from their usability survey 
for the new tool will end up being slightly skewed :-)

jms


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