[c-nsp] QChip Port#48 Noc Header Crc Error Issues on Cisco 6509

[Sukumar Subburayan]

As suggested by the documention Action, please replace the module if error 
happens again.

sukumar




On Wed, 15 Nov 2006, Tekale, Krishna K wrote:

> All,
>
> On a Cisco 6509, I have noticed the error "QChip Port#48 Noc Header Crc
> Error". There is a 50% packet loss on this port.  The following error is
> showing up;  Module 4 contains the FastEthernet ports.
>
> %PM_SCP-SP-2-LCP_FW_ERR_INFORM: Module 4 is experiencing the following
> error: QChip Port#48 Noc Header Crc Error
> %PM_SCP-SP-2-LCP_FW_ERR_INFORM: Module 4 is experiencing the following
> error: QChip Port#48 Noc Header Crc Error
>
> I did look this error up on the Cisco web site.  I have got the
> following explanation for it;
>
> SYS-5-SYS_LCPERR5:Module [dec]: Qchip Port#[dec] Noc Header Crc Error
>
> Explanation :  This message indicates an error for a specified port. The
> module has detected a header CRC error in the Qchip ASIC. This is a
> debugging message for Cisco development purposes. The first [dec] is the
> module number and the second [dec] is the front panel port.
>
> Action If the error is limited to a single module, replace the module.
> If the error occurs several times, contact your technical support
> representative.
>
>
> I have also found another document on Cisco's web site, that suggested a
> few diagnostics.  I ran all of the applicable diagnostics and the tests
> all returned a success.  I even switched the ports around.
>
> There is a mailing list for people using Cisco routers in network
> service provider environment.
>
> cisco-6509#show interface FastEthernet 4/48
> FastEthernet4/48 is up, line protocol is up (connected)
>  Hardware is C6k 100Mb 802.3, address is 000d.6619.080a (bia
> 000d.6619.080a)
>  Internet address is 10.4.20.145/24
>  MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
>     reliability 255/255, txload 1/255, rxload 1/255
>  Encapsulation ARPA, loopback not set
>  Keepalive set (10 sec)
>  Half-duplex, 100Mb/s
>  input flow-control is off, output flow-control is unsupported
>  ARP type: ARPA, ARP Timeout 04:00:00
>  Last input 00:00:00, output 00:00:00, output hang never
>  Last clearing of "show interface" counters never
>  Input queue: 3/75/2/0 (size/max/drops/flushes); Total output drops: 0
>  Queueing strategy: fifo
>  Output queue: 0/40 (size/max)
>  5 minute input rate 1000 bits/sec, 3 packets/sec
>  5 minute output rate 0 bits/sec, 0 packets/sec
>  L2 Switched: ucast: 593663 pkt, 93555470 bytes - mcast: 722535 pkt,
> 49600674 bytes
>  L3 in Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes mcast
>  L3 out Switched: ucast: 0 pkt, 0 bytes
>     1299844 packets input, 144810232 bytes, 0 no buffer
>     Received 7832 broadcasts (218566 IP multicast)
>     0 runts, 0 giants, 0 throttles
>     9 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
>     0 watchdog, 0 multicast, 0 pause input
>     0 input packets with dribble condition detected
>     34502 packets output, 7086243 bytes, 0 underruns
>     425 output errors, 1 collisions, 4 interface resets
>     0 babbles, 0 late collision, 0 deferred
>     0 lost carrier, 0 no carrier, 0 PAUSE output
>     0 output buffer failures, 0 output buffers swapped out
> cisco-6509#
> cisco-6509#
> cisco-6509#show version
> Cisco Internetwork Operating System Software
> IOS (tm) c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(26)E2,
> RELEASE SOFTWARE (fc1)
> Technical Support: http://www.cisco.com/techsupport
> <blocked::http://www.cisco.com/techsupport>
> Copyright (c) 1986-2005 by cisco Systems, Inc.
> Compiled Thu 07-Jul-05 07:30 by ccai
> Image text-base: 0x40008F90, data-base: 0x41852000
>
> ROM: System Bootstrap, Version 12.1(11r)E1, RELEASE SOFTWARE (fc1)
> BOOTLDR: c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(26)E2,
> RELEASE SOFTWARE (fc1)
>
> cisco-6509 uptime is 1 week, 5 days, 10 minutes
> Time since cisco-6509 switched to active is 1 week, 5 days, 10 minutes
> System returned to ROM by power-on (SP by power-on)
> System image file is "sup-bootflash:c6sup22-psv-mz.121-26.E2.bin"
>
> cisco WS-C6509 (R7000) processor (revision 3.0) with 112640K/18432K
> bytes of memory.
> Processor board ID SAL0730H8GN
> R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3
> Cache
> Last reset from power-on
> X.25 software, Version 3.0.0.
> Bridging software.
> 1 FlexWAN controller .
> 1 Ethernet/IEEE 802.3 interface(s)
> 1 Virtual Ethernet/IEEE 802.3  interface(s)
> 48 FastEthernet/IEEE 802.3 interface(s)
> 10 Gigabit Ethernet/IEEE 802.3 interface(s)
> 1 Ten Gigabit Ethernet/IEEE 802.3 interface(s)
> 381K bytes of non-volatile configuration memory.
>
> 32768K bytes of Flash internal SIMM (Sector size 512K).
> Configuration register is 0x2102
>
> cisco-6509#
>
> Thanks
>
>
> -Krishna
>
>
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