[c-nsp] NPE-G1 - 3rd Party Approved memory issues?

[David Freedman]

Oh, and no crashinfo was produced either....

router#show stacks
Minimum process stacks:
  Free/Size   Name
  2600/3000   allegro libretto init
11568/12000  Router Init
  8240/12000  Init
  4196/6000   Update prst
  4444/6000   DIB error message
  5444/6000   RADIUS INITCONFIG
  9864/12000  Exec
  5328/6000   BGP Accepter
  4900/6000   BGP Open
34932/36000  TCP Command
  9400/12000  Virtual Exec

Interrupt level stacks:
Level    Called Unused/Size  Name
   1    17665479   6620/9000  Network interfaces
   2           0   9000/9000  DMA/Timer Interrupt
   3          19   7836/9000  PA Management Int Handler
   4       30068   8540/9000  Console Uart
   5           0   9000/9000  OIR/Error Interrupt
   7      596855   8580/9000  NMI Interrupt Handler

Spurious interrupts: 15

System was restarted by error - an unknown failure, PC 0x0 at 14:33:23 
BST Tue Jul 3 2007

***************************************************
******* Information of Last System Crash **********
***************************************************


Using bootflash:crashinfo.

%Error opening bootflash:crashinfo (File not found)

router#dir bootflash:crashinfo
%Error opening bootflash:/crashinfo (File not found)


David Freedman wrote:
> Heya,
> 
>   We've had a number of issues whilst using 3rd party "cisco approved" 
> memory in NPE-G1s , where boxes reload and give the following as their 
> reason:
> 
> router uptime is 30 minutes
> System returned to ROM by error - an unknown failure, PC 0x0 at 14:33:23 
> BST Tue Jul 3 2007
> System restarted at 14:36:25 BST Tue Jul 3 2007
> System image file is "disk2:c7200-jk9s-mz.123-19.bin"
> 
> Has anybody seen this before? is it likely to be a memory problem or a 
> G1 manafacturing issue?
> 
> This happens across 12.2S and 12.3M trains (already been down the bug 
> route!)
> 
> The last box this happened to was given a complete RMA (and the 
> replacement contained cisco memory) so we are unable to tell what the 
> cause of this was.
> 
> Any advice appreciated.
> 
> Kind Regards,
> 
> David Freedman
> 
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