[c-nsp] 6509 crash on loss of power to power bay 1

[Tom Sands]

We hit the same bug on this, and it sound like you are in the same 
situation.  It's unfortunately because 12.1(19) was a very long lived 
code for us.  We've had to upgrade about 4 times since due to SNMP, BGP, 
and Netflow bugs.. bahhhh

------------------------------------------------------
Tom Sands			  				
Chief Network Engineer				
Rackspace Managed Hosting	    	
(210)447-4391		   	
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Chris Griffin wrote:
> I think you are running into CSCeb51698.  We hit this a while back...
> 
> Thanks
> Chris
> 
> Rick Kunkel wrote:
>> Hello all,
>>
>> Many thanks for help in the past.  I'm hoping someone will have something 
>> enlightening about this.  TAC and Bugfinder are turning up little, so I 
>> dunno what the chances are, but here it is...
>>
>> I'll paste a bunch of version and module info at the bottom of this email, 
>> so as not to clutter the part that peple are more likely to read here.  
>> Essentially, what's happening is that when power is lost to Power Supply 
>> 1, the router crashes.  [System returned to ROM by power-on (SP by error - 
>> a Software forced crash, PC 0x4011EF5C)]  Power loss to PS2 doesn't cause 
>> it.  If I swap the two power supplies, it still does it on PS1.  In other 
>> words, if the power is lost to "bay" 1, for lack of a better word, it 
>> crashes.
>>
>> Has anyone ever run into anything like this?  One thing to note is that 
>> the input AC appears to be a bit low.  I don't know if that could 
>> contribute.
>>
>> Thanks much.  All the relevant info that's not overly verbose follows.
>>
>> Here are the modules (modified "show mod"):
>>
>> Mod Ports Card Type                              Model
>> --- ----- -------------------------------------- ------------------
>>   1    2  Catalyst 6000 supervisor 2 (Active)    WS-X6K-SUP2-2GE
>>   2    8  8 port 1000mb ethernet                 WS-X6408-GBIC
>>   3   48  48 port 10/100 mb RJ-45 ethernet       WS-X6248-RJ-45
>>
>> Mod Sub-Module                  Model          
>> --- --------------------------- ---------------
>>   1 Policy Feature Card 2       WS-F6K-PFC2
>>   1 Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2
>>
>>
>> A show ver:
>>
>> Cisco Internetwork Operating System Software 
>> IOS (tm) c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
>> DEPLOYMENT RELEASE SOFTWARE (fc2)
>> TAC Support: http://www.cisco.com/tac
>> Copyright (c) 1986-2003 by cisco Systems, Inc.
>> Compiled Sun 29-Jun-03 22:45 by nmasa
>> Image text-base: 0x40008C00, data-base: 0x41814000
>> ROM: System Bootstrap, Version 12.2(17r)S1, RELEASE SOFTWARE (fc1)
>> BOOTLDR: c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
>> DEPLOYMENT RELEASE SOFTWARE (fc2)
>> SEABD1 uptime is 1 week, 1 day, 21 hours, 43 minutes
>> Time since SEABD1 switched to active is 1 week, 1 day, 21 hours, 42 
>> minutes
>> System returned to ROM by power-on (SP by error - a Software forced crash, 
>> PC 0x4011EF5C)
>> System restarted at 14:20:22 PDT Tue May 22 2007
>> System image file is "sup-bootflash:c6sup22-psv-mz.121-19.E1.bin"
>> cisco WS-C6509 (R7000) processor (revision 3.0) with 458752K/65536K bytes 
>> of memory.
>> Processor board ID SAL0730H93F
>> R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3 Cache
>> Last reset from power-on
>> X.25 software, Version 3.0.0.
>> Bridging software.
>> 2 Virtual Ethernet/IEEE 802.3  interface(s)
>> 48 FastEthernet/IEEE 802.3 interface(s)
>> 10 Gigabit Ethernet/IEEE 802.3 interface(s)
>> 381K bytes of non-volatile configuration memory.
>> 32768K bytes of Flash internal SIMM (Sector size 512K).
>> Configuration register is 0x2102
>>
>>
>> A "show env status power-supply X" shows the following for PS1 and PS2
>>
>> power-supply X: 
>>   power-supply X fan-fail: OK
>>   power-supply X power-input: AC low
>>   power-supply X power-output-fail: OK
>>
>>
>> Thanks,
>>
>> Rick Kunkel
>>
>> _______________________________________________
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> 
> 


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