[c-nsp] Module Diagnostics failed?

[Sukumar Subburayan]

The command to look at diagnostic result is actually :

show diagnosic result module <mod-no>

The syntax for the msg below is wrong. In newer code, this is fixed. You 
are running old code (from a diagnostics feature perspective).

Try inserting module in another slot, and if the problem still happens it 
is a bad module.

sukumar



On Tue, 1 May 2007, Rick Kunkel wrote:

> Man, I'm having no end of trouble with this beast...
>
> Have people seen these kinds of things before?
>
>
> -----------------------------
> 00:01:50: %DIAG-SP-6-RUN_COMPLETE: Module 2: Running Complete Online
> Diagnostics...
> 00:02:05: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major
> Error. Please use 'show diagnostic Module 2' to see test results.
> 00:02:05: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic
> failure, Card will be powered down. Please check bootflash diaginfo file
> for detailed diagnostic result.
> 00:02:05: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Reset)
> -----------------------------
>
>
> Doing a "show diagnostic Module 2", as it instructs, does nothing... the
> command doesn't exist with that syntax.
>
> However, I DID do:
>
>  more sup-bootflash:diaginfo_mod2_20070501-215223
>
> That shows:
>
>
> -----------------------------
> Online Diagnostic Result for Module 2 : MAJOR ERROR
> Online Diagnostic Level when Module 2 came up = Complete
>
> Test Results: (. = Pass, F = Fail, U = Unknown)
>
> 1 . TestGBICIntegrity :
>
>   Port  1  2  3  4  5  6  7  8
>   ----------------------------
>         U  U  U  U  U  U  U  U
>
> 2 . TestLoopback :
>
>   Port  1  2  3  4  5  6  7  8
>   ----------------------------
>         F  F  F  F  F  F  F  F
>
> 3 . TestNetflowInlineRewrite :
>
>   Port  1  2  3  4  5  6  7  8
>   ----------------------------
>         F  F  F  F  F  F  F  F
> -----------------------------
>
>
> What am I looking at here... bad hardware?  I already reseated the
> module....
>
> Also, when I boot, i see this:
>
>
> -----------------------------
> System Bootstrap, Version 7.1(1)
> Copyright (c) 1994-2001 by cisco Systems, Inc.
> c6k_sup2 processor with 524288 Kbytes of main memory
>
> Autoboot executing command: "boot disk0:c6sup22-psv-mz.121-19.E1.bin"
> Command error complete on disk0:
> open: read error...requested 0x4 bytes, got 0xffffffff
> trouble reading device magic number
> loadprog: error - on file open
> boot: cannot load "disk0:c6sup22-psv-mz.121-19.E1.bin"
> -----------------------------
>
>
> But then it apparently retries, and Viola!
>
>
> -----------------------------
> System Bootstrap, Version 7.1(1)
> Copyright (c) 1994-2001 by cisco Systems, Inc.
> c6k_sup2 processor with 524288 Kbytes of main memory
>
> Autoboot executing command: "boot disk0:c6sup22-psv-mz.121-19.E1.bin"
> Self decompressing the image : ######################################
> -----------------------------
>
>
> Is that normal?
>
> Thanks folks, for all the help...
>
> --Rick Kunkel
>
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