[c-nsp] Module Diagnostics failed?

[Rick Kunkel]

Thanks for the input, folks!  Physical inspection of the chassis revealed 
that two of the chassis module slots had "crunched" connectors!

We got this used, so I'm not responsible, thank goodness.  That being
said, it would appear that the connectors on the backplane aren't quite as
burly as I'd expect them to be on a commercial-grade piece of 
equipment...

Thanks,

Rick Kunkel


On Tue, 1 May 2007, Rick Kunkel wrote:

> Man, I'm having no end of trouble with this beast...
> 
> Have people seen these kinds of things before?
> 
> 
> -----------------------------
> 00:01:50: %DIAG-SP-6-RUN_COMPLETE: Module 2: Running Complete Online 
> Diagnostics...
> 00:02:05: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major 
> Error. Please use 'show diagnostic Module 2' to see test results.
> 00:02:05: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic 
> failure, Card will be powered down. Please check bootflash diaginfo file 
> for detailed diagnostic result. 
> 00:02:05: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Reset)
> -----------------------------
> 
> 
> Doing a "show diagnostic Module 2", as it instructs, does nothing... the 
> command doesn't exist with that syntax.
> 
> However, I DID do:
> 
>   more sup-bootflash:diaginfo_mod2_20070501-215223
> 
> That shows:
> 
> 
> -----------------------------
> Online Diagnostic Result for Module 2 : MAJOR ERROR
> Online Diagnostic Level when Module 2 came up = Complete
> 
> Test Results: (. = Pass, F = Fail, U = Unknown)
> 
> 1 . TestGBICIntegrity : 
> 
>    Port  1  2  3  4  5  6  7  8
>    ----------------------------
>          U  U  U  U  U  U  U  U 
> 
> 2 . TestLoopback : 
> 
>    Port  1  2  3  4  5  6  7  8
>    ----------------------------
>          F  F  F  F  F  F  F  F 
> 
> 3 . TestNetflowInlineRewrite : 
> 
>    Port  1  2  3  4  5  6  7  8
>    ----------------------------
>          F  F  F  F  F  F  F  F 
> -----------------------------
> 
> 
> What am I looking at here... bad hardware?  I already reseated the 
> module....
> 
> Also, when I boot, i see this:
> 
> 
> -----------------------------
> System Bootstrap, Version 7.1(1)
> Copyright (c) 1994-2001 by cisco Systems, Inc.
> c6k_sup2 processor with 524288 Kbytes of main memory
> 
> Autoboot executing command: "boot disk0:c6sup22-psv-mz.121-19.E1.bin"
> Command error complete on disk0:
> open: read error...requested 0x4 bytes, got 0xffffffff
> trouble reading device magic number
> loadprog: error - on file open
> boot: cannot load "disk0:c6sup22-psv-mz.121-19.E1.bin"
> -----------------------------
> 
> 
> But then it apparently retries, and Viola!
> 
> 
> -----------------------------
> System Bootstrap, Version 7.1(1)
> Copyright (c) 1994-2001 by cisco Systems, Inc.
> c6k_sup2 processor with 524288 Kbytes of main memory
> 
> Autoboot executing command: "boot disk0:c6sup22-psv-mz.121-19.E1.bin"
> Self decompressing the image : ######################################
> -----------------------------
> 
> 
> Is that normal?
> 
> Thanks folks, for all the help...
> 
> --Rick Kunkel
> 
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