[c-nsp] 6509 crash on loss of power to power bay 1

[Rick Kunkel]

Here's the "show power":

#show power
system power redundancy mode = redundant
system power total =     1153.32 Watts (27.46 Amps @ 42V)
system power used =       403.62 Watts ( 9.61 Amps @ 42V)
system power available =  749.70 Watts (17.85 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-1300W       1153.32 27.46  OK     OK     on 
2    WS-CAC-1300W       1153.32 27.46  OK     OK     on 
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    WS-X6K-SUP2-2GE     145.32  3.46   145.32  3.46  on    on
2    WS-X6408-GBIC       145.32  3.46   145.32  3.46  on    on
3    WS-X6248-RJ-45      112.98  2.69   112.98  2.69  on    on

--Rick


On Thu, 31 May 2007, Justin Shore wrote:

> Is this chassis powered via 110v or 220v?  Break out a multi-meter and 
> monitor the voltage over a period of time.  Post "sh power" to the list 
> too if you would.  Interesting problem...
> 
> Justin
> 
> 
> Rick Kunkel wrote:
> > Hello all,
> > 
> > Many thanks for help in the past.  I'm hoping someone will have something 
> > enlightening about this.  TAC and Bugfinder are turning up little, so I 
> > dunno what the chances are, but here it is...
> > 
> > I'll paste a bunch of version and module info at the bottom of this email, 
> > so as not to clutter the part that peple are more likely to read here.  
> > Essentially, what's happening is that when power is lost to Power Supply 
> > 1, the router crashes.  [System returned to ROM by power-on (SP by error - 
> > a Software forced crash, PC 0x4011EF5C)]  Power loss to PS2 doesn't cause 
> > it.  If I swap the two power supplies, it still does it on PS1.  In other 
> > words, if the power is lost to "bay" 1, for lack of a better word, it 
> > crashes.
> > 
> > Has anyone ever run into anything like this?  One thing to note is that 
> > the input AC appears to be a bit low.  I don't know if that could 
> > contribute.
> > 
> > Thanks much.  All the relevant info that's not overly verbose follows.
> > 
> > Here are the modules (modified "show mod"):
> > 
> > Mod Ports Card Type                              Model
> > --- ----- -------------------------------------- ------------------
> >   1    2  Catalyst 6000 supervisor 2 (Active)    WS-X6K-SUP2-2GE
> >   2    8  8 port 1000mb ethernet                 WS-X6408-GBIC
> >   3   48  48 port 10/100 mb RJ-45 ethernet       WS-X6248-RJ-45
> > 
> > Mod Sub-Module                  Model          
> > --- --------------------------- ---------------
> >   1 Policy Feature Card 2       WS-F6K-PFC2
> >   1 Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2
> > 
> > 
> > A show ver:
> > 
> > Cisco Internetwork Operating System Software 
> > IOS (tm) c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
> > DEPLOYMENT RELEASE SOFTWARE (fc2)
> > TAC Support: http://www.cisco.com/tac
> > Copyright (c) 1986-2003 by cisco Systems, Inc.
> > Compiled Sun 29-Jun-03 22:45 by nmasa
> > Image text-base: 0x40008C00, data-base: 0x41814000
> > ROM: System Bootstrap, Version 12.2(17r)S1, RELEASE SOFTWARE (fc1)
> > BOOTLDR: c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
> > DEPLOYMENT RELEASE SOFTWARE (fc2)
> > SEABD1 uptime is 1 week, 1 day, 21 hours, 43 minutes
> > Time since SEABD1 switched to active is 1 week, 1 day, 21 hours, 42 
> > minutes
> > System returned to ROM by power-on (SP by error - a Software forced crash, 
> > PC 0x4011EF5C)
> > System restarted at 14:20:22 PDT Tue May 22 2007
> > System image file is "sup-bootflash:c6sup22-psv-mz.121-19.E1.bin"
> > cisco WS-C6509 (R7000) processor (revision 3.0) with 458752K/65536K bytes 
> > of memory.
> > Processor board ID SAL0730H93F
> > R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3 Cache
> > Last reset from power-on
> > X.25 software, Version 3.0.0.
> > Bridging software.
> > 2 Virtual Ethernet/IEEE 802.3  interface(s)
> > 48 FastEthernet/IEEE 802.3 interface(s)
> > 10 Gigabit Ethernet/IEEE 802.3 interface(s)
> > 381K bytes of non-volatile configuration memory.
> > 32768K bytes of Flash internal SIMM (Sector size 512K).
> > Configuration register is 0x2102
> > 
> > 
> > A "show env status power-supply X" shows the following for PS1 and PS2
> > 
> > power-supply X: 
> >   power-supply X fan-fail: OK
> >   power-supply X power-input: AC low
> >   power-supply X power-output-fail: OK
> > 
> > 
> > Thanks,
> > 
> > Rick Kunkel
> > 
> > _______________________________________________
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> > 
> > 
> 
>