[c-nsp] 6509 crash on loss of power to power bay 1

Scott Granados gsgranados at comcast.net
Thu May 31 18:44:40 EDT 2007


Can you run the router on just PS1 or PS2 (does everything work properly 
there?)  Secondly, have you tried inverting the cables providing power and 
thus the circuits and repeating your test, see if PS1 still fails or if PS2 
now fails with things inverted.  Are you powering each supply with a 
different physical power circuit?
----- Original Message ----- 
From: "Rick Kunkel" <kunkel at w-link.net>
To: "Justin Shore" <justin at justinshore.com>
Cc: "'Cisco-nsp'" <cisco-nsp at puck.nether.net>
Sent: Thursday, May 31, 2007 3:34 PM
Subject: Re: [c-nsp] 6509 crash on loss of power to power bay 1


> Here's the "show power":
>
> #show power
> system power redundancy mode = redundant
> system power total =     1153.32 Watts (27.46 Amps @ 42V)
> system power used =       403.62 Watts ( 9.61 Amps @ 42V)
> system power available =  749.70 Watts (17.85 Amps @ 42V)
>                        Power-Capacity PS-Fan Output Oper
> PS   Type               Watts   A @42V Status Status State
> ---- ------------------ ------- ------ ------ ------ -----
> 1    WS-CAC-1300W       1153.32 27.46  OK     OK     on
> 2    WS-CAC-1300W       1153.32 27.46  OK     OK     on
>                        Pwr-Requested  Pwr-Allocated  Admin Oper
> Slot Card-Type          Watts   A @42V Watts   A @42V State State
> ---- ------------------ ------- ------ ------- ------ ----- -----
> 1    WS-X6K-SUP2-2GE     145.32  3.46   145.32  3.46  on    on
> 2    WS-X6408-GBIC       145.32  3.46   145.32  3.46  on    on
> 3    WS-X6248-RJ-45      112.98  2.69   112.98  2.69  on    on
>
> --Rick
>
>
> On Thu, 31 May 2007, Justin Shore wrote:
>
>> Is this chassis powered via 110v or 220v?  Break out a multi-meter and
>> monitor the voltage over a period of time.  Post "sh power" to the list
>> too if you would.  Interesting problem...
>>
>> Justin
>>
>>
>> Rick Kunkel wrote:
>> > Hello all,
>> >
>> > Many thanks for help in the past.  I'm hoping someone will have 
>> > something
>> > enlightening about this.  TAC and Bugfinder are turning up little, so I
>> > dunno what the chances are, but here it is...
>> >
>> > I'll paste a bunch of version and module info at the bottom of this 
>> > email,
>> > so as not to clutter the part that peple are more likely to read here.
>> > Essentially, what's happening is that when power is lost to Power 
>> > Supply
>> > 1, the router crashes.  [System returned to ROM by power-on (SP by 
>> > error -
>> > a Software forced crash, PC 0x4011EF5C)]  Power loss to PS2 doesn't 
>> > cause
>> > it.  If I swap the two power supplies, it still does it on PS1.  In 
>> > other
>> > words, if the power is lost to "bay" 1, for lack of a better word, it
>> > crashes.
>> >
>> > Has anyone ever run into anything like this?  One thing to note is that
>> > the input AC appears to be a bit low.  I don't know if that could
>> > contribute.
>> >
>> > Thanks much.  All the relevant info that's not overly verbose follows.
>> >
>> > Here are the modules (modified "show mod"):
>> >
>> > Mod Ports Card Type                              Model
>> > --- ----- -------------------------------------- ------------------
>> >   1    2  Catalyst 6000 supervisor 2 (Active)    WS-X6K-SUP2-2GE
>> >   2    8  8 port 1000mb ethernet                 WS-X6408-GBIC
>> >   3   48  48 port 10/100 mb RJ-45 ethernet       WS-X6248-RJ-45
>> >
>> > Mod Sub-Module                  Model
>> > --- --------------------------- ---------------
>> >   1 Policy Feature Card 2       WS-F6K-PFC2
>> >   1 Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2
>> >
>> >
>> > A show ver:
>> >
>> > Cisco Internetwork Operating System Software
>> > IOS (tm) c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, 
>> > EARLY
>> > DEPLOYMENT RELEASE SOFTWARE (fc2)
>> > TAC Support: http://www.cisco.com/tac
>> > Copyright (c) 1986-2003 by cisco Systems, Inc.
>> > Compiled Sun 29-Jun-03 22:45 by nmasa
>> > Image text-base: 0x40008C00, data-base: 0x41814000
>> > ROM: System Bootstrap, Version 12.2(17r)S1, RELEASE SOFTWARE (fc1)
>> > BOOTLDR: c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, 
>> > EARLY
>> > DEPLOYMENT RELEASE SOFTWARE (fc2)
>> > SEABD1 uptime is 1 week, 1 day, 21 hours, 43 minutes
>> > Time since SEABD1 switched to active is 1 week, 1 day, 21 hours, 42
>> > minutes
>> > System returned to ROM by power-on (SP by error - a Software forced 
>> > crash,
>> > PC 0x4011EF5C)
>> > System restarted at 14:20:22 PDT Tue May 22 2007
>> > System image file is "sup-bootflash:c6sup22-psv-mz.121-19.E1.bin"
>> > cisco WS-C6509 (R7000) processor (revision 3.0) with 458752K/65536K 
>> > bytes
>> > of memory.
>> > Processor board ID SAL0730H93F
>> > R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3 
>> > Cache
>> > Last reset from power-on
>> > X.25 software, Version 3.0.0.
>> > Bridging software.
>> > 2 Virtual Ethernet/IEEE 802.3  interface(s)
>> > 48 FastEthernet/IEEE 802.3 interface(s)
>> > 10 Gigabit Ethernet/IEEE 802.3 interface(s)
>> > 381K bytes of non-volatile configuration memory.
>> > 32768K bytes of Flash internal SIMM (Sector size 512K).
>> > Configuration register is 0x2102
>> >
>> >
>> > A "show env status power-supply X" shows the following for PS1 and PS2
>> >
>> > power-supply X:
>> >   power-supply X fan-fail: OK
>> >   power-supply X power-input: AC low
>> >   power-supply X power-output-fail: OK
>> >
>> >
>> > Thanks,
>> >
>> > Rick Kunkel
>> >
>> > _______________________________________________
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>> >
>> >
>>
>>
>
>
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