[c-nsp] 6509 crash on loss of power to power bay 1

[Chris Griffin]

I think you are running into CSCeb51698.  We hit this a while back...

Thanks
Chris

Rick Kunkel wrote:
> Hello all,
> 
> Many thanks for help in the past.  I'm hoping someone will have something 
> enlightening about this.  TAC and Bugfinder are turning up little, so I 
> dunno what the chances are, but here it is...
> 
> I'll paste a bunch of version and module info at the bottom of this email, 
> so as not to clutter the part that peple are more likely to read here.  
> Essentially, what's happening is that when power is lost to Power Supply 
> 1, the router crashes.  [System returned to ROM by power-on (SP by error - 
> a Software forced crash, PC 0x4011EF5C)]  Power loss to PS2 doesn't cause 
> it.  If I swap the two power supplies, it still does it on PS1.  In other 
> words, if the power is lost to "bay" 1, for lack of a better word, it 
> crashes.
> 
> Has anyone ever run into anything like this?  One thing to note is that 
> the input AC appears to be a bit low.  I don't know if that could 
> contribute.
> 
> Thanks much.  All the relevant info that's not overly verbose follows.
> 
> Here are the modules (modified "show mod"):
> 
> Mod Ports Card Type                              Model
> --- ----- -------------------------------------- ------------------
>   1    2  Catalyst 6000 supervisor 2 (Active)    WS-X6K-SUP2-2GE
>   2    8  8 port 1000mb ethernet                 WS-X6408-GBIC
>   3   48  48 port 10/100 mb RJ-45 ethernet       WS-X6248-RJ-45
> 
> Mod Sub-Module                  Model          
> --- --------------------------- ---------------
>   1 Policy Feature Card 2       WS-F6K-PFC2
>   1 Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2
> 
> 
> A show ver:
> 
> Cisco Internetwork Operating System Software 
> IOS (tm) c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
> DEPLOYMENT RELEASE SOFTWARE (fc2)
> TAC Support: http://www.cisco.com/tac
> Copyright (c) 1986-2003 by cisco Systems, Inc.
> Compiled Sun 29-Jun-03 22:45 by nmasa
> Image text-base: 0x40008C00, data-base: 0x41814000
> ROM: System Bootstrap, Version 12.2(17r)S1, RELEASE SOFTWARE (fc1)
> BOOTLDR: c6sup2_rp Software (c6sup2_rp-PSV-M), Version 12.1(19)E1, EARLY 
> DEPLOYMENT RELEASE SOFTWARE (fc2)
> SEABD1 uptime is 1 week, 1 day, 21 hours, 43 minutes
> Time since SEABD1 switched to active is 1 week, 1 day, 21 hours, 42 
> minutes
> System returned to ROM by power-on (SP by error - a Software forced crash, 
> PC 0x4011EF5C)
> System restarted at 14:20:22 PDT Tue May 22 2007
> System image file is "sup-bootflash:c6sup22-psv-mz.121-19.E1.bin"
> cisco WS-C6509 (R7000) processor (revision 3.0) with 458752K/65536K bytes 
> of memory.
> Processor board ID SAL0730H93F
> R7000 CPU at 300Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3 Cache
> Last reset from power-on
> X.25 software, Version 3.0.0.
> Bridging software.
> 2 Virtual Ethernet/IEEE 802.3  interface(s)
> 48 FastEthernet/IEEE 802.3 interface(s)
> 10 Gigabit Ethernet/IEEE 802.3 interface(s)
> 381K bytes of non-volatile configuration memory.
> 32768K bytes of Flash internal SIMM (Sector size 512K).
> Configuration register is 0x2102
> 
> 
> A "show env status power-supply X" shows the following for PS1 and PS2
> 
> power-supply X: 
>   power-supply X fan-fail: OK
>   power-supply X power-input: AC low
>   power-supply X power-output-fail: OK
> 
> 
> Thanks,
> 
> Rick Kunkel
> 
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-- 
Chris Griffin                           cgriffin at ufl.edu
Sr. Network Engineer - CCNP             Phone: (352) 392-2061
CNS - Network Services                  Fax:   (352) 392-9440
University of Florida/FLR               Gainesville, FL 32611