[c-nsp] Weird Error Message in 'sho ver' on GSR after upgrade

[Arie Vayner (avayner)]

Michael,

Please try issuing the "test mbus clear-jam-counts [<slot>]" command.
This should clear the warnings.
If they reappear, it means that you have a problem on these cards. Then
you should try to reseat the cards, and if it still keeps reappearing,
RMA them...

I strongly suggest you follow the whole procedure with a TAC case and
direct guidance from TAC.

Arie 

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Michael K. Smith
- Adhost
Sent: Thursday, November 15, 2007 11:28 AM
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] Weird Error Message in 'sho ver' on GSR after upgrade

Hello All:

I just upgraded from 12.0(28)S to 12.0(32)S8 on a 12008 and I'm now see
this message in a show version.

WARNING: Non-zero CAN jam reset counter in slot 18
WARNING: Non-zero CAN jam reset counter in slot 19
WARNING: Non-zero CAN jam reset counter in slot 20

Those are the Switch Fabric Cards.  I've searched on CCO but there's
nothing that matches.  Does anyone know what these mean?

Regards,

Mike

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