[c-nsp] Crash bug in SXH3

[Jared Mauch]

On Mon, Aug 11, 2008 at 04:39:42PM +0100, Phil Mayers wrote:
> Hank Nussbacher wrote:
>> On Mon, 11 Aug 2008, Phil Mayers wrote:
>>
>>> Bård Dahlmo wrote:
>>>> On Thu, 7 Aug 2008, Phil Mayers wrote:
>>>>
>>>>> Just a warning, there is a fatal crash bug in SXH3 related to 
>>>>> using SCP. Considering the release notes claim fixes in that very 
>>>>> area, this is highly amusing (note: issue may not actually be 
>>>>> amusing)
>>>>
>>>> CSCsr86489
>>>>
>>>
>>> Nice. TAC case has been open 4 days now, and I've had no reply.
>>
>> I have found cisco-nsp far more useful than TAC.  Only 1 out of every 3 
>> TAC cases do I get value for my money.  Otherwise it is either "not my  
>> job, man", or "working as designed", etc.
>
> They've not been quite that bad with me.
>
> Typically I get the response: """This is CSCsuch-and-such it'll be fixed  
> in the next release""". This normally happens quite quickly.

	You can have them put the case in a state called
SW-RELEASE-PEND.

	This will indiciate that your issue is not resolved
as the software is not available for you to run.

	Keep it open for a few months, perhaps if TAC has enough open
cases in this state, they'll actually ask release ops to build
something.

	- Jared

-- 
Jared Mauch  | pgp key available via finger from jared at puck.nether.net
clue++;      | http://puck.nether.net/~jared/  My statements are only mine.