[c-nsp] Giving customers access to your gear.

[Stephen Fulton]

Richey,

We've run into this as well.  Generally speaking, a sanitized config 
providing a SNMP context password with specific SNMP OID's permitted 
(Interface stats, CPU, memory), and locking down SNMP requests to one IP 
address on the customer side, have pacified the most demanding.

-- Stephen

Richey wrote:
> I've got a customer with a T1.  They have been bought out by a large hotel
> chain.  They are pretty much demanding that they have SNMP full read access
> to our router that is at their location as well as a copy of the config for
> the router.   This is not their router, it is ours and we fully manage our
> router and hand them  Ethernet.     This seems a little odd that they want
> access to our gear, and I am not too keen on giving them access unless they
> are willing to accept some responsibility.   They don't want to accept any
> responsibility for the access they would have to this box.     They say that
> Verizion and AT&T don't have any problems giving them this kind of access to
> their gear.   
> 
>  
> 
> Any thoughts from the group?
> 
>  
> 
> Richey 
> 
>  
> 
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