[c-nsp] Random Crashing

[Ozgur Guler]

Do you have anything in "show alignment" while the router is running?
Best is openning a TAC case so they can decode your tracebacks.

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Kris Amy
Sent: 01 May 2008 09:51
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] Random Crashing

Hi Guys,

Just wondering if anyone has seen this. It's my first time debugging an
'unknown' crash reason so any pointers would be helpful.

Cisco IOS Software, C870 Software (C870-ADVIPSERVICESK9-M), Version
12.4(15)T4, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 13-Mar-08 13:50 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)YI4, RELEASE SOFTWARE

E uptime is 1 hour, 7 minutes
System returned to ROM by reload
System image file is "flash:c870-advipservicesk9-mz.124-15.T4.bin"
Last reload reason: Unknown reason


The only thing I can pull from the crashinfo is :-

=== Start of Crashinfo Collection (14:38:22 PCTime Mon Feb 25 2008) ===^M
^M
For image:^M
Cisco IOS Software, C870 Software (C870-ADVIPSERVICESK9-M), Version
12.4(15)T4, RELEASE SOFTWARE (fc2)^M
Technical Support: http://www.cisco.com/techsupport^M
Copyright (c) 1986-2008 by Cisco Systems, Inc.^M
Compiled Thu 13-Mar-08 13:50 by prod_rel_team^M
^M
^M
^M
========= Show Alignment =============================^M
Alignment data for:^M
C870 Software (C870-ADVIPSERVICESK9-M), Version 12.4(15)T4, RELEASE SOFTWARE
(fc2)^M
Technical Support: http://www.cisco.com/techsupport^M
Compiled Thu 13-Mar-08 13:50 by prod_rel_team^M
^M
Total Spurious Accesses 3, Recorded 3^M
^M
 Address  Count  Traceback^M
       0      1  0x80D6CF20  0x80D753E0  0x80D3A034  0x814857A0  0x814858F8
0x80D3A4D0  0x80367A28  0x8036AB70 ^M
       0      1  0x80D6CF28  0x80D753E0  0x80D3A034  0x814857A0  0x814858F8
0x80D3A4D0  0x80367A28  0x8036AB70 ^M
       0      1  0x80D6CF4C  0x80D753E0  0x80D3A034  0x814857A0  0x814858F8
0x80D3A4D0  0x80367A28  0x8036AB70 ^M




---- Partial decode of process block ----^M
^M
Pid 197: Process "IP NAT Ager" stack 0x83EBB344 savedsp 0x832F143C^M
Flags: analyze prefers_new ^M
Status     0x00000000 Orig_ra   0x00000000 Routine    0x80D3A394 Signal 0^M
Caller_pc  0x00000000 Callee_pc 0x00000000 Dbg_events 0x00000000 State  0^M
Totmalloc  252        Totfree   252        Totgetbuf  0       ^M
Totretbuf  0          Edisms    0x0        Eparm 0x0       ^M
Elapsed    0x0        Ncalls    0xF0F      Ngiveups 0x0       ^M
Priority_q 4          Ticks_5s  0          Cpu_5sec   0        Cpu_1min 0^M
Cpu_5min   0          Stacksize 0x1770     Lowstack 0x1770    ^M
Ttyptr     0x83261850 Mem_holding 0x1C44     Thrash_count 0^M
Wakeup_reasons      0x0FFFFFFF  Default_wakeup_reasons 0x0FFFFFFF^M
Direct_wakeup_major 0x00000000  Direct_wakeup_minor 0x00000000^M




-- 
Cheers,
Kris Amy
Enterprise IP
Phone:    07 3123 5510
National: 1300 347 287
Fax:      07 3018 0282
Email:    kris.amy at eip.net.au

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