[c-nsp] problem with serial number on cisco 7200 routers / maintenance contract

David Granzer dgranzer at gmail.com
Thu Oct 2 06:03:25 EDT 2008


Hello,

try sh inventory.

Regards,
David

On 10/2/08, Stephan Lochner <sirdexxa at gmail.com> wrote:
> Hi Group,
>
>  we have a problem with our 7200 series router. We have a supplier that
>  handles our maintenance contracts. We want now to put some more devices into
>  maintenance.
>  Normally we use the "sh ver" command and get the serial number.
>  But the 7200 series router provide a serial number (I assume of the
>  mainboard) but this is not that one printed on the back of the router.
>  Our problem is now that our maintenance supplier is not able to take the
>  devices into maintenance with this serial.
>  Is there another way to read the serial number from remote?
>
>  regards
>
>  Stephan
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