[c-nsp] OT: Service provider-oriented QoS training

[Frank Bulk]

Lots of tools out there, you get as much as you want to pay for:
- if you're doing PacketCable VoIP, then the Tektronix product (through
their Minacom acquistion) seems the right fit.  The Arris eMTAs also have
lots of stats that are queryable via SNMP or the CLI.
- Brix-line of products now part of EXFO
- Empirix's Hammer
- if you're serving an enterprise, then Cisco's IP SLA may be a fit
There's more here:
http://www.voip-info.org/wiki/view/How+To+Debug+and+Troubleshoot+VOIP

RTCP XR (RFC 3611) is the standard you want to take advantage of, if the CPE
supports it.

The ability for the product to extract/obtain metrics from your softswitch
will totally depend if the vendor has done the integration work.

Frank

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Justin Shore
Sent: Friday, April 10, 2009 10:42 AM
To: 'Cisco-nsp'
Subject: [c-nsp] OT: Service provider-oriented QoS training

<snip>

On a slightly different topic, what does everyone use for monitoring 
voice quality for VoIP customers?  Something that can capture calls and 
either hand us Wireshark-readable packet dumps or break it down in a web 
GUI for the non-Wireshark savvy to use would be great.  EdgeMarc has 
their EdgeView server with call quality monitoring features that look 
good but I'm pretty sure that it requires their CPE as well which is 
really not what we need or want.  What else is out there that SP's use 
for IP soft switches?

Thanks
  Justin

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