[c-nsp] instabilities with SXI2?

[e ninja]

Gert,

This sounds like a 'silent reload'. Capture
*K-traces*<http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a0080106fd7.shtml#ktrace>and
send to TAC for analysis.

-Eninja
PS. You should probably only work with TAC escalation on this.




On Fri, Aug 14, 2009 at 2:39 PM, Gert Doering <gert at greenie.muc.de> wrote:

> Hi,
>
> I'm wondering if one of you is running SXI2 non-modular code and has had
> negative experiences?
>
> We run it on a 7604/Sup720 with no problems at all, and on a 7603/Sup32-10G
> that is a bit unhappy with us these days - it's spontaneously reloading
> every few days (twice so far), and after the reload, it claims
>
> System returned to ROM by power on at 11:35:27 MET Fri Nov 10 2000 (SP by
> power on)
>
> ... which I'm reasonably sure is a blatant lie (redundant PSUs, connected
> to different power distribution strips, no works at that time, yadda
> yadda).
>
> (And it was *not* there in the year 2000 either...)
>
>
> After the first crash, I hooked up a console, to see whether it would
> print anything funny - nothing.  Just the normal "configured by..."
> messages (last line as of 3 days ago), and then the "System Bootstrap"
> line that the boot ROM prints as the very first line.
>
> Nothing in the bootflash, no crashinfo, etc.
>
>
> So, it's either:
>
>  - SXI2 is bad, and the Sup720 box has been lucky
>  - SXI2 doesn't like the Sup32-10G (or the 7603)
>  - SXI2 is fine, and this specific hardware is flakey
>
> TAC case has been opened, but since the box is refusing to give meaningful
> statements on *why* it's unhappy, this is not proceeding - which is why
> I hope to hear from you "yes, we've seen that as well" or "no, SXI2 is
> rock solid for us" evidence.
>
> (I won't go in the details of the box's configuration - there is nothing
> really different from what other boxes do in our network, IPv4, IPv6,
> MPLS, BGP [with ~500 prefixes only], the full program - but I don't
> really think this is relevant here, *those* crashes usually look different)
>
> thanks,
>
> gert
> --
> USENET is *not* the non-clickable part of WWW!
>                                                           //
> www.muc.de/~gert/ <http://www.muc.de/%7Egert/>
> Gert Doering - Munich, Germany
> gert at greenie.muc.de
> fax: +49-89-35655025
> gert at net.informatik.tu-muenchen.de
>
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