[c-nsp] 2821 spurious reload

Rodney Dunn rodunn at cisco.com
Tue Dec 1 13:49:01 EST 2009


Post a 'sh stack'.

Rodney



Pete Barnwell wrote:
> I've had a 2821 reload unexpectedly -sh ver shows a bus error as below
> 
> Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version
> 12.4(22)T1, RELEASE SOFTWARE (fc5)
> Technical Support: http://www.cisco.com/techsupport
> Copyright (c) 1986-2009 by Cisco Systems, Inc.
> Compiled Thu 26-Feb-09 19:47 by prod_rel_team
> 
> ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
> 
>  uptime is 1 hour, 7 minutes
> System returned to ROM by bus error at PC 0x4224F26C, address 0x1E at
> 18:56:16 GMT Mon Nov 30 2009
> System restarted at 18:43:38 GMT Mon Nov 30 2009
> 
> 
> #sh region address  0x4224F26C
> Address 0x4224F26C is located physically in :
> 
>   Name  : text
>   Class : IText
>   Media : R/O
>   Start : 0x4000F000
>   End   : 0x43F7FFFF
>   Size  : 0x03F71000
> 
> This suggests to me hardware rather than software from Googling?
> 
> The routers got its original 256Mb  and an additional 512Mb stick in it
> - is it possible to tell if this is a memory error from this, and if so
> which stick might be the problem?
> 
> I have no Smartnet on this, so can't ask TAC :(
> 
> Thanks
> 
> Pete
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