[c-nsp] Diagnostic errors in 6513

[Christina Klam]

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All,
 
We have a Cisco 6513 in production that is having some problems.  
After the switch runs its daily diagnostics on each of the modules,
most of the line cards stop passing traffic.  As a workaround, I have
disabled diagnostics on all of the modules.

Initially, Cisco TAC said this was a known bug.  However after I have
upgraded from SXH2 to SXH4 and eventually to
s72033-ipservicesk9_wan-mz.122-33.SXI.bin, they are now leaning
towards hardware problems.   If I have to replace this chassis, it
will be the second time in two months.   In addition, I have replaced
two of the line cards in December.   As we have only had this switch
for 18 months, this is a lot in a short period of time.   Has anyone
else had these problems with the 6500s?

Dec 21 06:41:08 172.16.4.158 189: Dec 21 06:41:03.261 EST:
%CONST_DIAG-SP-4-ERROR_
COUNTER_DATA: ID:60 IN:0 PO:255 RE:5212 RM:255 DV:1 EG:2 CF:10 TF:1574
Dec 21 06:48:09 172.16.4.158 190: Dec 21 06:48:04.750 EST:
%CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error counter exceeds
threshold, system operation continue.
Dec 21 06:48:10 172.16.4.158 191: Dec 21 06:48:04.750 EST:
%CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:60 IN:0 PO:255 RE:5212 RM:255
DV:30 EG:2 CF:10 TF:1585
Jan 13 22:31:27.552 EST: %DIAG-SP-6-DIAG_OK: Module 1: Passed Online
Diagnostics
Jan 13 22:31:46.339 EST: %HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD
EEM TCL policy for TestNonDisruptiveLoopback

Mod Ports Card Type                              Model             
Serial No.
- --- ----- -------------------------------------- ------------------
- -----------
  1   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-45AF
  2   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-45AF
  3   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
  4   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
  5   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
  6   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
  7    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G       
  8    5  Supervisor Engine 720 10GE (Hot)       VS-S720-10G       
  9   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
 10   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
 11   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   
 12   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX   


Thank you,
Chris


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