[c-nsp] Diagnostic errors in 6513

Tony Varriale tvarriale at comcast.net
Mon Jan 19 16:53:26 EST 2009


I do not recall bad problems with the 6148 or the 6513 chassis.

Did you replace your chassis originally and it didn't fix the problem?  If 
not, why did you replace the chassis?

Do you have the default tests on or modified?

tv
----- Original Message ----- 
From: "Christina Klam" <cklam at ias.edu>
To: <cisco-nsp at puck.nether.net>
Sent: Monday, January 19, 2009 9:06 AM
Subject: [c-nsp] Diagnostic errors in 6513


> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
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> All,
>
> We have a Cisco 6513 in production that is having some problems.
> After the switch runs its daily diagnostics on each of the modules,
> most of the line cards stop passing traffic.  As a workaround, I have
> disabled diagnostics on all of the modules.
>
> Initially, Cisco TAC said this was a known bug.  However after I have
> upgraded from SXH2 to SXH4 and eventually to
> s72033-ipservicesk9_wan-mz.122-33.SXI.bin, they are now leaning
> towards hardware problems.   If I have to replace this chassis, it
> will be the second time in two months.   In addition, I have replaced
> two of the line cards in December.   As we have only had this switch
> for 18 months, this is a lot in a short period of time.   Has anyone
> else had these problems with the 6500s?
>
> Dec 21 06:41:08 172.16.4.158 189: Dec 21 06:41:03.261 EST:
> %CONST_DIAG-SP-4-ERROR_
> COUNTER_DATA: ID:60 IN:0 PO:255 RE:5212 RM:255 DV:1 EG:2 CF:10 TF:1574
> Dec 21 06:48:09 172.16.4.158 190: Dec 21 06:48:04.750 EST:
> %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error counter exceeds
> threshold, system operation continue.
> Dec 21 06:48:10 172.16.4.158 191: Dec 21 06:48:04.750 EST:
> %CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:60 IN:0 PO:255 RE:5212 RM:255
> DV:30 EG:2 CF:10 TF:1585
> Jan 13 22:31:27.552 EST: %DIAG-SP-6-DIAG_OK: Module 1: Passed Online
> Diagnostics
> Jan 13 22:31:46.339 EST: %HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD
> EEM TCL policy for TestNonDisruptiveLoopback
>
> Mod Ports Card Type                              Model
> Serial No.
> - --- ----- -------------------------------------- ------------------
> - -----------
>  1   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-45AF
>  2   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-45AF
>  3   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
>  4   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
>  5   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
>  6   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
>  7    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G
>  8    5  Supervisor Engine 720 10GE (Hot)       VS-S720-10G
>  9   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
> 10   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
> 11   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
> 12   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX
>
>
> Thank you,
> Chris
>
>
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