[c-nsp] "Enhanced" download procedure - Cisco contact info

[Ryan Wilkins]

On Sep 17, 2009, at 3:41 PM, Jay Hennigan wrote:

> I have opened a dialog and have gotten what seem to be reasonable  
> responses from this person, who seems interested in our feedback.
>
> Oscar Bauer - bauer at cisco.com
>
> However, I just about had a "Joe Wilson moment" when he sent me the  
> following:
>
> "While we have seen some customers have challenges with the new
> Java requirements, once we have been able to assist them getting their
> configurations setup correctly most of them are happy with the new
> changes."
>
> Please send him a polite note.  There's always hope.
>
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
> Impulse Internet Service  -  http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV


For what it's worth, I also sent a note to Oscar Bauer a couple days  
ago and received a very similar reply back from him.  Very cordial but  
not exactly what I was hoping to receive back.  It was almost like I  
was typing to the wind or something.

Regards,
Ryan Wilkins