[c-nsp] "Enhanced" download procedure - Cisco contact info

[Hank Nussbacher]

On Thu, 17 Sep 2009, Jay Hennigan wrote:

Dream on.

-Hank

> I have opened a dialog and have gotten what seem to be reasonable responses 
> from this person, who seems interested in our feedback.
>
> Oscar Bauer - bauer at cisco.com
>
> However, I just about had a "Joe Wilson moment" when he sent me the 
> following:
>
> "While we have seen some customers have challenges with the new
> Java requirements, once we have been able to assist them getting their
> configurations setup correctly most of them are happy with the new
> changes."
>
> Please send him a polite note.  There's always hope.
>
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
> Impulse Internet Service  -  http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV
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