[c-nsp] "Enhanced" download procedure

[John van Oppen]

Yep, that was like my brute force solution to the one upstream of mine
that does not support RADB based filters, I have cron sending updates to
their support@ email address automatically on my behalf...   I even got
a call back from a senior person there after that went on for about a
month as I was apparently causing nearly daily updates (we have about 70
ASNs downstream)...   Good times.

I could not agree with Justin more that the best way to fix such issues
is to cause the annoying "feature" to be painful for people within the
organization responsible for the annoying feature. 


John van Oppen
Spectrum Networks LLC
Direct: 206.973.8302
Main: 206.973.8300
Website: http://spectrumnetworks.us


-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Justin Shore
Sent: Friday, September 18, 2009 5:55 PM
To: Dale W. Carder
Cc: Cisco Mailing list
Subject: Re: [c-nsp] "Enhanced" download procedure

Dale W. Carder wrote:
>> Is there a workaround?
> 
> I found a workaround.  I couldn't download a file due to
> some stupid java error, so I opened a tac case for them
> to give me the file.
> 
> Maybe after this happens enough times and costs them real
> money it will get fixed.

That's even better than my idea of asking your account team to get you 
the files.  Genius!  I feel a rash of network upgrades coming next week.

    Unfortunately I'm afraid that I may be forced to open several TAC 
cases to support my needs.  Pity.

Justin



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