[c-nsp] "Enhanced" download procedure

[Mark Tinka]

On Tuesday 22 September 2009 02:53:29 pm Gert Doering wrote:

> Now I understand why our sales rep is changing at least
> once per year...

Oh yes - if your Sales rep. doesn't meet their quota (with 
you), they will, very likely, be rotated at the end of the 
fiscal year.

I've always been fascinated by this, as it's a very results-
oriented system (which, in all fairness, I suppose I can 
appreciate), i.e., if they can't up-sell you, they may not 
be doing their job.

However, they may be doing other things that you find 
useful, e.g., co-ordinating your TAC case when all else 
fails, getting you that RMA in record time, ensuring that 
feature is incorporated into the code base even when the 
DE's are reluctant, sending you off to their workshops and 
conferences, engaging you as part of their R&D, including 
you in that PoC for the newly released kit, e.t.c.

But I guess the bottom line is, if they haven't up-sold you, 
they are out. What's worse is that you may not have a need 
to make a new purchase in a single year, perhaps because 
you've laced your entire network with CRS-1's, and it's 
going to be years before you need to buy another unit, line 
card, e.t.c.

Results-oriented - I think they may need to consider more 
than that. Re-bonding is not easy... but that's just me.

Cheers,

Mark.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 835 bytes
Desc: This is a digitally signed message part.
URL: <https://puck.nether.net/pipermail/cisco-nsp/attachments/20090922/2e25eebb/attachment.bin>