[c-nsp] Smartnet pricing?

Garry gkg at gmx.de
Tue Sep 29 01:32:21 EDT 2009


Richey wrote:
> is buggy for whatever it is they are trying to do.     They contacted their
> "rep"  and the rep said Cisco wants them to pay for the last 5 years of
> smartnet plus however many going forward  in order to get the image.  They
> were quoted over $25k just to upgrade an image.   The part that sounds fishy
> is being forced to pay for 5 years of smartnet.   Does this sound right?
>   
Apart from the fact that I've had several occasions where there weren't
any complaints about getting SMARTnet for older gear (and the serial was
sent in when ordering, so $C knew it was older and off of SN for a
while) - If what you're after is the IOS update, and you're being quotet
for the time in between, why not go software-only SMARTnet? It even
contains config/TAC support (if ever required), full access to the
download area, and it's something like half of the regular SNT ... plus,
there's no logical reason to require a re-cert, as your hardware itself
isn't covered ...

-garry


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