[c-nsp] Smartnet pricing?

Steven Saner ssaner at pantheranet.com
Tue Sep 29 01:56:26 EDT 2009


Garry wrote:
> Richey wrote:
>> is buggy for whatever it is they are trying to do.     They contacted their
>> "rep"  and the rep said Cisco wants them to pay for the last 5 years of
>> smartnet plus however many going forward  in order to get the image.  They
>> were quoted over $25k just to upgrade an image.   The part that sounds fishy
>> is being forced to pay for 5 years of smartnet.   Does this sound right?
>>   
> Apart from the fact that I've had several occasions where there weren't
> any complaints about getting SMARTnet for older gear (and the serial was
> sent in when ordering, so $C knew it was older and off of SN for a
> while) - If what you're after is the IOS update, and you're being quotet
> for the time in between, why not go software-only SMARTnet? It even
> contains config/TAC support (if ever required), full access to the
> download area, and it's something like half of the regular SNT ... plus,
> there's no logical reason to require a re-cert, as your hardware itself
> isn't covered ...

Is this really available? I was asking a SmartNet rep about this once and was 
led to believe this isn't an option. Maybe it wasn't then and is now? Maybe they 
were pulling my leg?

Steve

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Steven Saner <ssaner at pantheranet.com>


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