[c-nsp] www.cisco.com Login Woes

[Jeff Wojciechowski]

Not sure if this is related but tried to download latest ASDM and IOS files for ASA 5505 today added both to cart in Firefox 3.6.2 and then  the popup window after proceed to download page took 4 minutes before I was presented with page to actually download files.

Then immediately tried IE8 : Added same 2 files to cart - hit 'proceed to download' button and was around 4 minutes before being presented with the EULA Accept/Deny prompt.

I'd be curious to know what Cisco takes in for  SmartNet coverage, but could someone divert 0.001% of that to look into cisco.com website issues?

-Jeff


-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Jay Nakamura
Sent: Thursday, April 01, 2010 11:23 PM
To: cisco-nsp
Subject: Re: [c-nsp] www.cisco.com Login Woes

> I've had a lot of this happening lately too.  Are people having problems
> using Firefox or IE or other browsers?
>
> (I'm asking because I seem to have a lot of problems with Firefox and
> cisco.com, and I haven't been able to work out why, the same pages that give
> a gateway timeout work fine at the same with IE, so maybe it's an encoding
> problem or something...?)

I had strange problems with FF today on cisco.com but loaded fine with
Chrome.  I thought it was FF being flaky but now I am not too sure.

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