[c-nsp] ouch 7204vxr reloaded

[Mike]

Howdy,

    Well that was fun, I discovered that my trusty 7204vxr reloaded 
unexpectedly and I find myself without a good explanation. Show version 
gives me 'processor memory pairity error':

System returned to ROM by processor memory parity error at PC 
0x60640F70, address 0x0 at 03:09:00 PST Tue Apr 27 2010
System restarted at 04:10:28 PDT Tue Apr 27 2010
System image file is "disk0:c7200-is-mz.123-26.bin"

    and digging thru the 'show tech' gave me:

Pid 3: Process "OSPF Hello" stack 0x63D733F0 savedsp 0x63D75660
Flags: analyze on_old_queue
Status     0x00000000 Orig_ra   0x00000000 Routine    0x00000000 Signal 0
Caller_pc  0x60CDAE84 Callee_pc 0x60806190 Dbg_events 0x00000000 State  1
Totmalloc  548640     Totfree   441612     Totgetbuf  15876  
Totretbuf  0          Edisms    0x60CD71A4 Eparm 0x64A91E7C
Elapsed    0xC6E634   Ncalls    0xE09B9AA  Ngiveups 0x491E   
Priority_q 3          Ticks_5s  2          Cpu_5sec   81       Cpu_1min 40
Cpu_5min   8          Stacksize 0x2328     Lowstack 0x2328   
Ttyptr     0x63D55FA8 Mem_holding 0x0        Thrash_count 0
Wakeup_reasons      0x0FFFFFFF  Default_wakeup_reasons 0x0FFFFFFF
Direct_wakeup_major 0x00000000  Direct_wakeup_minor 0x00000000


    So my inexperienced glancing would say it was something to do with 
OSPF. My question tho is, #1, how do I really debug a problem like this, 
and #2, what would the minimum cisco contract be required to make sure I 
have access to the cco/bug advisor and possibly updated IOS for this 
device? Its been a tank with absolutely zero issues in this enviorment 
for more than a year, but this event underscores the fact that we have 
no real support route and probabbly should get on some program even for 
our little operation.


Thanks.

Mike-