[c-nsp] annoying SYS-6-EXIT_CONFIG messages

Tassos Chatzithomaoglou achatz at forthnet.gr
Thu Aug 26 17:14:26 EDT 2010


We also got really annoyed by that.
We have several scripts that login to various routers several times a 
day, and now we see these messages increasing as we are upgrading our 
equipment to some new release.

We opened a case 3 months ago (which was closed yesterday!) and it took 
the tac engineer 2 months in order to understand what these messages are.
The 1st answer was "nobody else has this issue, please upgrade" (this is 
the 2nd most famous tac phrase after "please send a sh tech"),
Then we found this issue on another router which was running the latest 
version. The new answer was "it's not possible to recreate internally". 
(this is the 4th most famous phrase)
So we did a webex session and the final verdict was "Cosmetic issue. No 
impact to network." :-!

Also, the message is a bit misleading because it says "EXIT_CONFIG", but 
noone has actually exited config.

PS: For those who are wondering, the 3rd most famous tac phrase is "this 
is expected behavior". :-D

--
Tassos

Jared Mauch wrote on 26/08/2010 23:37:
> On Aug 26, 2010, at 4:11 PM, Dominik Bay wrote:
>
>    
>> On Thu, 26 Aug 2010 15:50:48 -0400
>> Jared Mauch<jared at puck.nether.net>  wrote:
>>
>>      
>>> We complained to cisco about this as well, but they seemingly are
>>> unaware and uncaring of this impact to customers as it magically
>>> showed up "in a code sync".  This is obnoxious if you have an
>>> automated process (eg: rancid) login hourly to send you diffs from
>>> the device.
>>>        
>> I don't know why you want diffs from sh log anyway ... and most
>> syslog-Viewer can suppress those messages.
>> I added some filters to suppress script usernames showing up in my
>> syslog but I don't care about this feature/bug that much ;-)
>>      
> Dominik,
>
> It's more about the culture at Cisco of "we can introduce undocumented changes at our own whim and not give you knobs to disable them".
>
> Then trying to chase down the developer that made the change, got it past code review, etc.. and impacts you at a later date is the problem.  Basically, cisco is unaccountable for many items, like the misguided 'java' downloader they introduced to help people that breaks downloads for another swath of users.
>
> This was likely some well-intentioned item added for audit compliance, but it showing up randomly in code without a knob to turn it off and no release note is the real 'crime against their userbase'.
>
> - jared
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>    


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