[c-nsp] Getting serial number for 3640s

Cory Ayers cayers at ena.com
Tue Feb 23 18:55:36 EST 2010

> Hello,
> 	We had a similar problem with our 7200 series. According to TAC
> some Cisco products do not report the serial number. That was the case
> with us, and the only way to verify was to physically go to the box and
> check. Given the age of the 3600 series routers, I would guess the same
> limitation applies to your case.
> Thank You
> Daniel Bielawa
> Network Engineer
> Liberty University Network Services
> Email: dwbielawa at liberty.edu
> Phone: 434-592-7987
> > I've going over a customer's inventory, and I'm having some trouble
> with
> > serial numbers. How do you get the serial number for a 3640 router? I
> > usually look for the processor board ID in 'sho ver', but that's not
> > matching what's  listed in the inventory.

I don't believe there is a way to pull chassis serial from the command line on the older router models (2600, 3600, 7200).  You can pull the mainboard serial, but this does not match the sticker on the outside of the chassis.

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