[c-nsp] 6500 Memory Upgrade problems

[Bulleri, Carlos]

I have a couple of Supervisor Engine 2 that I need to upgrade memory in order to run the latest IOS and to set them up as redundant SUPs on a 6513.



I run in to the following symptoms on both Sups so I figure there must be something I'm missing.

 Both SUP are part number WS-X6K-SUP2-2GE

new SP memory is part# MEM-S2-256MB

new MSFC2 part# is MEM-MSFC2-512MB



When I try to upgrade the SP memory the SUP will not boot at all, nothing will display on the console.



When I upgrade the MSFC2 memory alone ( I leave the existing memory on the SP) then the IOS load will crash. Here is the extract...



Cisco Internetwork Operating System Software

IOS (tm) c6sup2_sp Software (c6sup2_sp-SP-M), Version 12.1(27b)E4, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Fri 29-Feb-08 13:22 by hqluong

Image text-base: 0x40020EF4, data-base: 0x40954000



00:00:03: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor

00:00:08: %OIR-SP-6-CONSOLE: Changing console ownership to route processor



00:03:08: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

00:03:09: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor



*** System received a Software forced crash ***

signal= 0x17, code= 0x42380000, context= 0x423b7f34

PC = 0x401236c4, Cause = 0x1820, Status Reg = 0x34018002





Is there a firmware upgrade for the SUP and MSFC2 I may be missing?



Here is the detail on the harware on one of the 6500 I'm using to test this.



Mod Port Model              Serial #    Versions

--- ---- ------------------ ----------- --------------------------------------

1    2  WS-X6K-SUP2-2GE    SAL06282EJP Hw : 3.7

                                        Fw : 7.1(1)

                                        Sw : 12.1(27b)E4

                                        Fw1: 6.1(3)

                                        Sw1: 8.5(0.23)COS6

         WS-F6K-MSFC2       SAL0542D5AQ Hw : 1.2

                                        Fw : 12.1(4r)E

                                        Sw : 12.1(27b)E4

         WS-F6K-PFC2        SAL06272BVY Hw : 3.2

3   48  WS-X6148-RJ45V     SAL0720D4LB Hw : 1.3

                                        Fw : 5.4(2)

                                        Sw : 8.5(0.23)COS6

4   48  WS-X6148-RJ45V     SAL062726SD Hw : 1.6

                                        Fw : 5.4(2)

                                        Sw : 8.5(0.23)COS6

5   48  WS-X6148-RJ45V     SAL06282HC8 Hw : 1.0

                                        Fw : 5.4(2)

                                        Sw : 8.5(0.23)COS6

6   48  WS-X6348-RJ-45     SAL0545E384 Hw : 5.0

                                        Fw : 5.4(2)

                                        Sw : 8.5(0.23)COS



Any help will be greatlly appreciated.



Thanks!