[c-nsp] Feedback on upcoming removal of FTP access to secured software

[Seth Mattinen]

On 9/14/10 6:00 AM, Jason Gurtz wrote:
> [Comments in-line]
> 
>> From: ftp_download_feedback(mailer list)
>> [mailto:ftp_download_feedback at cisco.com]
>> Sent: Monday, September 13, 2010 20:47
>> Subject: Important Message from Cisco Technical Support Manager,
> Software
>> Downloads
>>
>>  
>> Cisco has recently reviewed its download processes and will only be
>> providing anonymous access for software in the future via ftp.cisco.com.
> [...]
>> This is a courtesy notice informing you that any software requiring
> login
>> or contract access will no longer be available for download directly
> from
>> ftp.cisco.com beginning early October 2010.
> 
> Dear Cisco Manager:
> 
> This is a poor decision and should be reconsidered; Cisco should be
> expanding, not reducing FTP access.  One should be able to login via ftp
> with their CCO ID/password and download full encryption software.  If
> business needs dictate, then via FTP over SSL or a similar secure,
> ftp-like protocol such as sftp (part of ssh).
> 


I wholeheartedly agree. The Cisco website continually strives to make
itself less efficient and harder to find the information we require.
Furthermore, is completely unsuitable for remote or emergency tasks,
whereas a command line FTP client is perfect.

Cisco should seek to work with their customers, not against them.

~Seth