[c-nsp] Feedback on upcoming removal of FTP access to secured software

[Rubens Kuhl]

If legal requires many confirmations before downloading software
image, Cisco Online could have telnet access and X/Y/Zmodem file
transfers. Very modern solution, indeed.


Rubens



On Tue, Sep 14, 2010 at 10:00 AM, Jason Gurtz <jasongurtz at npumail.com> wrote:
> [Comments in-line]
>
>> From: ftp_download_feedback(mailer list)
>> [mailto:ftp_download_feedback at cisco.com]
>> Sent: Monday, September 13, 2010 20:47
>> Subject: Important Message from Cisco Technical Support Manager,
> Software
>> Downloads
>>
>>
>> Cisco has recently reviewed its download processes and will only be
>> providing anonymous access for software in the future via ftp.cisco.com.
> [...]
>> This is a courtesy notice informing you that any software requiring
> login
>> or contract access will no longer be available for download directly
> from
>> ftp.cisco.com beginning early October 2010.
>
> Dear Cisco Manager:
>
> This is a poor decision and should be reconsidered; Cisco should be
> expanding, not reducing FTP access.  One should be able to login via ftp
> with their CCO ID/password and download full encryption software.  If
> business needs dictate, then via FTP over SSL or a similar secure,
> ftp-like protocol such as sftp (part of ssh).
>
> The Cisco website is almost unusably slow and continues to be poorly
> organized. It fails to be a good alternative to ftp access.  Often, the
> site corrupts its cookies and the user needs to manually delete all
> cisco.com cookies to be able to use various features of the site (such as
> software download).  This occurs across all browsers and has been
> happening FOR YEARS.  I recognize the challenge of designing and running a
> very large and complex website.  Somehow though, other very large
> companies with very large websites are able to provide a tolerable web
> experience.  Cisco has deeper pockets than most; make it work!
>
>> You can use the Software Download
>> <http://www.cisco.com/cisco/web/download/index.html>  area on Cisco.com
>> to download all software going forward.
>
> This feature of the Cisco website has been somewhat improved since it was
> originally rolled out. However it is still slow and very cumbersome to
> use. On the other hand, there is the FTP access to software which is
> typically fast and has little to complain about, other than the
> unavailability of software with encryption capability.
>
> Thank you for your time and consideration,
>
> Jason Gurtz
>
> --
>
>
> _______________________________________________
> cisco-nsp mailing list  cisco-nsp at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-nsp
> archive at http://puck.nether.net/pipermail/cisco-nsp/
>