[c-nsp] help cisco product

[Jens Neu]

In order to use  the IF /0 and /1 as 1000BaseT on a 5510, you need the 
"Security Plus License" as well as a ASA Release of minimum 7.2(3) iirc. 
See here: 
http://www.cisco.com/en/US/docs/security/asa/asa72/release/notes/asarn723.html 


regards from Berlin

Jens Neu
Health Services Network Administration

Phone: +49 (0) 30 68905-2412
Mail: jens.neu at biotronik.de



From:
Deric Kwok <deric.kwok2000 at gmail.com>
To:
Cisco Network Service Providers <cisco-nsp at puck.nether.net>
Date:
01/25/2011 04:28 PM
Subject:
[c-nsp] help cisco product
Sent by:
cisco-nsp-bounces at puck.nether.net



Hi

I am new in cisco product

I brought new ASA551 from reseller in Asia but not my country
Now we discover that the product is not same as we saw in the reseller 
website
In the web, the product includes 2FE and 3 x 100M but now it is all 100M

The reseller claims the version and the serial no. should includes 2GigE
but we can get ios to sh int as Ethernet (100M) NOT any GE
Try to configure int and it only shows 10M / 100M and auto selection too

The box is also showing S EC-BUN-K9.

1/ How can we get cisco to help?
2/ I register to cisco website. I am in guess account. Can I get support?
3/ ls cisco shipping the wrong box?
4/ ls reseller correct? Serial no. can prove the product. How can we
check with cisco?

Thank you for your help
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