[c-nsp] Cisco TAC successfully disappoints again

[Mikael Abrahamsson]

On Wed, 19 Dec 2012, Jon Lewis wrote:

>
> I'd say it sounds like you've run into a known bug serious enough that 
> TAC's been told not to say anything about it other than "known bug, 
> nothing to see here" until cisco gets around to doing an official 
> security advisory and has gotten the fix out to all the larger customers 
> they care about [more than you].

Not necessarily. I've hit numerous times the past year where bugs (not 
security related) have *extensive* internal Cisco documentation (as far as 
I can deduce), but the public information is limited to (often wrong) 2 
sentence description.

I'd say Cisco has changed policy regarding public bug information. I have 
complained to support/account team, so far without any real answer.

-- 
Mikael Abrahamsson    email: swmike at swm.pp.se