[c-nsp] Cisco EFA progress

Chris Evans chrisccnpspam2 at gmail.com
Thu Feb 23 09:05:45 EST 2012


Make sure you notify your field team who is responsible for shipping the
device that EFA is sent to a different address.. We've accidentally sent
EFA request to normal RMA depots and that was not fun trying to track the
gear down..

On Thu, Feb 23, 2012 at 8:34 AM, Gmail <jstuxuhu0816 at gmail.com> wrote:

> Ok. Before the RMA? Cisco will give us which kind of report? Depend on
> what?
>
> Thanks and regards,
> Xu Hu
>
> On 23 Feb, 2012, at 21:10, "Arie Vayner (avayner)" <avayner at cisco.com>
> wrote:
>
> > Hi,
> >
> > You need to request this from the TAC engineer BEFORE you start the RMA
> process.
> >
> > Arie
> >
> > -----Original Message-----
> > From: cisco-nsp-bounces at puck.nether.net [mailto:
> cisco-nsp-bounces at puck.nether.net] On Behalf Of ??
> > Sent: Thursday, February 23, 2012 13:00
> > To: cisco-nsp at puck.nether.net
> > Subject: [c-nsp] Cisco EFA progress
> >
> > Hey Guys,
> >
> > Is anyone know the EFA progress of Cisco RMA?
> >
> > The customer need us to do the analysis, they need the EFA report.
> >
> > Thanks and Regards,
> > Hu Xu
> > _______________________________________________
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