[c-nsp] 3745 router crash

Robert Johnson fasterfourier at gmail.com
Fri Mar 30 11:12:22 EDT 2012


I have a 3745 router with 256D, a NM-1FE-FX in slot 0, and a NM-2FE2W
in slot 1. IOS 12.4(25a).

On Wednesday the router locked hard and was unresponsive from console,
etc. Power cycle brought it back up. This morning the router crashed,
but this time came up on its own. I'm not finding much public
information on the below "address parity error", and I'm not familiar
enough with this platform to be able to tell whether this is a
software bug, bad NM, etc. Any suggestions would be greatly
appreciated.

Here are the interesting tidbits:

---------------------
router>sho ver
Cisco IOS Software, 3700 Software (C3745-ADVENTERPRISEK9-M), Version 12.4(25a),
RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sat 23-May-09 00:48 by prod_rel_team

ROM: System Bootstrap, Version 12.2(8r)T2, RELEASE SOFTWARE (fc1)

router uptime is 1 hour, 1 minute
System returned to ROM by error - a System Error, PC 0x604EBA28 at 07:53:05 EDT
Fri Mar 30 2012
System restarted at 07:56:23 EDT Fri Mar 30 2012
System image file is "flash:c3745-adventerprisek9-mz.124-25a.bin"
-----------------------

%ERR-1-GT64120 (PCI-1): Fatal error, Address parity error
 GT=0x24000000, cause=0x00000100, mask=0x00D01D00, real_cause=0x00000100
 bus_err_high=0x00000000, bus_err_low=0x00000000, addr_decode_err=0x00000470
cpu_err_data_high=0xFFFFFFFF, cpu_err_data_low=0xFFFFFFFF, cpu_err_parity=0x0000
00FF
r0  = FFFFFFFF r1  = FFFFFFFF r2  = 0        r3  = 64A40000 r4  = 0
r5  = 0        r6  = 0        r7  = 64CB0000 r8  = 0        r9  = 0
r10 = 0        r11 = 646A0000 r12 = 0        r13 = 1        r14 = 0
r15 = 64EE3C04 r16 = 0        r17 = 0        r18 = 0        r19 = 0
r20 = 0        r21 = 8D348A4  r22 = 0        r23 = 64A38274 r24 = 0
r25 = 646A0000 r26 = 0        r27 = 1        r28 = 0        r29 = 64EE0000
r30 = 0        r31 = 66AA9744 r32 = FFFFFFFF r33 = FFFFFFFF r34 = FFFFFFFF
r35 = FFFFFFFF r36 = FFFFFFFF r37 = FFFFFFFF r38 = FFFFFFFF r39 = FFFFFFFF
r40 = FFFFFFFF r41 = FFFFFFFF r42 = FFFFFFFF r43 = FFFFFFFF r44 = FFFFFFFF
r45 = FFFFFFFF r46 = FFFFFFFF r47 = FFFFFFFF r48 = 0        r49 = 0
r50 = 0        r51 = 0        r52 = 0        r53 = 663495A8 r54 = 0
r55 = 623BD80C r56 = FFFFFFFF r57 = FFFFFFFF r58 = 0        r59 = 653CB078
r60 = FFFFFFFF r61 = FFFFFFFF r62 = 0        r63 = 60AA5D40
sreg     = 3401FF03 mdlo_hi    = FFFFFFFF mdlo        = DFB3E941
mdhi_hi  = FFFFFFFF mdhi       = FBCF9D47 badvaddr_hi = FFFFFFFF
badvaddr = FFFFFFFF cause      = FFFFFFFF epc_hi      = 0
epc      = 604EBA28 err_epc_hi = FFFFFFFF err_epc     = FFFFFFFF

%ERR-1-FATAL: Fatal error interrupt, reloading
 err_stat=0x0


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