[c-nsp] Cat 4900M crash

Artyom Viklenko artem at aws-net.org.ua
Wed Oct 17 01:38:53 EDT 2012


Hi, list!

We have cisco WS-C4900M (MPC8548) processor (revision 2)
with cat4500e-entservicesk9-mz.122-54.SG.bin IOS on it
at remote location.

It is used to connect to some IXP an have BGP peerings.
Some strange things happens when techs on IXP perform
maintenance tasks such as software upgrade on their equipment.
If they need to reboot their switch our connection terminates on
our cat 4900m crashes.

The physical port for this connection was replaced.
IOS was upgraded to cat4500e-entservicesk9-mz.122-54.SG1.bin.
Nothing changed.

Last lines from log always the same:

%LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet1/5, 
changed state to down
%LINK-3-UPDOWN: Interface Vlan95, changed state to down
%LINK-3-UPDOWN: Interface TenGigabitEthernet1/5, changed state to down
%LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan95, changed state to dow

Traceback always the same for corresponding IOS version

Build: 12.2(54)SG1 ENTSERVICESK9
buildversion addr: 13D50E74

Traceback: 11D21BA0 11D21CD0 11EF5EEC 11EF6958 11EF79F0 11EF7BE8 
11EF7C30 11D24514 10EFABD8 10E92950 10E96658 10E9BC20 10E9C128 10E9C1D8 
10EB9210 10EC5B34 10F09C50 10F05C08 10F06A78 10EC889C 10EC8A38 109A05C4 
109975B4

Build: 12.2(54)SG ENTSERVICESK9
buildversion addr: 13D4321C

Traceback: 11D21684 11D217B4 11EF5188 11EF5BF4 11EF6C8C 11EF6E84 
11EF6ECC 11D23FF8 10EFAB28 10E928A0 10E965A8 10E9BB70 1
0E9C078 10E9C128 10EB9160 10EC5A84 10F09BA0 10F05B58 10F069C8 10EC87EC 
10EC8988 109A0594 10997584


Several cat 4900m-s in another locations works fine with the same IOS 
versions.

Does anybody has similar problems with these switches?
Unfortunatelly we havn't smartnet for these switches and I can't open
TAC case. I have several crashinfo files and can send them to anybody
who can help.

Thanks in advance!

-- 
            Sincerely yours,
                             Artyom Viklenko.
-------------------------------------------------------
artem at aws-net.org.ua | http://www.aws-net.org.ua/~artem
artem at viklenko.net   | JID: artem at jabber.aws-net.org.ua
FreeBSD: The Power to Serve   -  http://www.freebsd.org


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